Expense Report Status Reversal After Payment (Third-Party Payment Scenario)
in Expenses
Hi Experts,
We are working on the Oracle Fusion Cloud Expenses module and would like guidance on handling a specific business scenario.
Current Process:
- Employees submit expense reports.
- Reports go through approval and are approved successfully.
- Payments are processed via a third-party payment system.
- We upload payment status through XML to update the expense report status to Paid.
Business Scenario (Issue):
In rare cases, after the expense report is:
- Approved
- Paid (via third-party integration)
We encounter situations where:
- The expense needs to be reversed / returned
- The employee is required to repay the amount to the company
Challenge:
Once the expense report is marked as
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