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Expense Report Status Reversal After Payment (Third-Party Payment Scenario)

Hi Experts,

We are working on the Oracle Fusion Cloud Expenses module and would like guidance on handling a specific business scenario.

Current Process:

  • Employees submit expense reports.
  • Reports go through approval and are approved successfully.
  • Payments are processed via a third-party payment system.
  • We upload payment status through XML to update the expense report status to Paid.

Business Scenario (Issue):

In rare cases, after the expense report is:

  • Approved
  • Paid (via third-party integration)

We encounter situations where:

  • The expense needs to be reversed / returned
  • The employee is required to repay the amount to the company

Challenge:

Once the expense report is marked as

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