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Unable to close required pending action item

Summary:

I am trying to close a required pending action item, but even after clicking into the item and designating dependents the item is still marked as pending and not completed. Any advice on what I could be doing wrong?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):


26A


Code Snippet (add any code snippets that support your topic, if applicable):

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