Returning Candidate to Prior Phase After Offer is Extended Causes Application Lock

Summary:

We are encountering a critical issue in Oracle Recruiting when managers create and extend an offer, and then instead of using a supported action (such as redrafting or canceling the offer), they use “Return to Prior Phase” to move the candidate backward in the process.

This behavior is occurring in real-world scenarios where:

• An offer has already been created and extended
• Managers attempt to move the candidate back to prior phase using “Return to Prior Phase” instead of redrafting or canceling the offer.
  

At this point, the application becomes completely unusable:

• Cannot move candidate forward
• Cannot move candidate to Rejected