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Redwood: Rule Set for Edit Layout in VBS

in Sales

Summary: Redwood: Where is the rule set of the Service Request in Visual Builder?

It seems that the UI for redwood service request has changed. Previously on the older version we don't have the Messages, Interaction and Conversations and our custom layout has gone.

Previous:

Current:

Can you please provide a updated documentation for Redwood UI change for Service Request in VBS?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

Oracle Fusion Cloud Applications26A (11.13.26.01.0)

Designer Version26.01.0-260204.1411.0285 22c8b6 (2026-02-04 14:11:55)

Code Snippet (add any code snippets that support your topic, if applicable):

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