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Getting Second Notification for FYI Invoice Hold Notification

in Payables, Payments & Cash Management 1 comment

Summary:

Hello Team,

I want to confirm if the following is possible:

Currently our Invoice Hold Notifications are set as an "FYI" instead of "Required". I know that reminders and deadlines only work on actionable notification items, and as FYI is not actionable, the users won't get reminder notifications.

I want to confirm if it is possible to get a Second Notification for FYI notification?

For example: A user would get an initial FYI notification of when the hold was applied, then after 5 days the user will get another notification. Is this scenario possible? and if so, how can we achieve this?

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