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How to create Multiple Outbound email channels for HR Helpdesk

edited 7:42AM in Fusion Service

Summary:

  1. Can we create Multiple Outbound emails for HR Helpdesk employees? Ex - Payroll Queue SR update email will go from "Payroll@xyz.com" and Core HR QUEUE SR email update will go from "Core HR@XYZ.COM" ? If yes, how do we configure this?

2. Can we use same inbound email address to send outbound emails to employees ?

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