Oracle Benefits Enrollment Flow Skips Remaining Plan Types and Routes Directly to Review and Submit

Summary:

During benefits enrollment, when an Admin makes elections on behalf of employee in one benefit category (plan type) and clicks Continue, the system bypasses the remaining benefit categories and takes the employee directly to the “Review and Submit” page.
This behavior prevents employees from electing additional benefit types such as Health and Savings, Disability, and other plan types, unless they navigate back manually. This is working properly from Employee self service but not from Benefits Administration.

Expected/ Behavior

After completing elections for one plan type and clicking Continue:

» The system should navigate to the next available benefit category / plan type