Message not received and is not showing in the interaction/message tab

Summary:

Issue:
Message not received and is not showing in the interaction/message tab

Navigation:
Login as HM > Open Requisition > click on candidates > click on 3 dots beside the candidate name > select Send Message to Team > fill out the fields then click "Send" > pop up message saying "Message Sent" will appear

Go to the selected candidate's profile > in Activity tab scroll down to Interaction section > no messages showing

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