How to implement account create as a drawer

By default, creating an account from a Service Request forces the agent to open a new browser tab, create the account there, come back to the SR, and search for it manually. That's a terrible experience.

This extension fixes it. Instead of navigating away, it intercepts the default navigation, opens a drawer inside the current page, lets the agent create the object inline, and automatically populates the SR field when done — no tab switching, no manual searching.

Guidelines → Click here to watch the video

💡 This guide uses Account as the example, but the same pattern works for Contact or any other object.