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PR Status Remains Delivered After Full Return Receipt

Summary:

Hi Oracle Community,

We would like to understand the expected behavior of requisition statuses after performing Return Receipts in Oracle Self-Service Procurement.

We have reproduced the following scenario:

Scenario

  1. A PR and corresponding PO were created and approved.
    • PR Quantity = 10
    • PO Quantity = 10
  2. The PO was partially received.
    • Received Quantity = 3
    • PR Status = Ordered
  3. A Return Receipt transaction was performed for the received quantity.
    • Return Receipt Quantity = 3
    • PR Status remained Ordered
  4. The PO was then fully received.
    • Received Quantity = 10

At this point, the PR status appeared differently depending on the page viewed:

  • Self-Service Procurement Page: Delivered
  • My Requisitions Page: Ordered
  • View Details:

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