Benefits for surviving spouse unable to process

While processing the life event for surviving spouse, the evaluate life event action shows an error that

'A payroll ID is required for determining pay periods. Ensure that the person has a valid payroll on the processing date. This error occurred in the package ben_distribute_rates.get_periods_between. Contact your benefits administrator for a trace file review.'

The surviving spouse doesnt have a salary and no payroll relationship. Whats the way to process this life event