Benefits Disappear in Unrestricted Events

Good afternoon, community.

I have the following issue: I have benefits that allow registration in Unrestricted events, and there are a couple that I know require approval of supporting documentation. Unrestricted events are automatically generated every morning at 1:00 AM, leaving these registrations in a suspended state until administrator approval, which is working fine.

The problem is that if a user submits a request on July 16th, the Unrestricted event is not automatically generated on July 17th because registrations are suspended. During the morning of July 17th, the administrator approves the registration for the two plans that require supporting documentation, and everything is confirmed. However, in the afternoon, the user logs into the employee self-service portal, and an Unrestricted event is automatically generated again, causing the registrations from July 16th to be lost.