Err:We couldn't upload the attachment to document records Contact your HR representative PER-1532709

Summary:

When processing automated document record creation or uploading attachments (e.g., signed Employment Agreements), users encounter the following error:

We couldn't upload the attachment to document records. Contact your HR representative. (PER-1532709)

Root Cause

This error occurs when the underlying Document Type configuration hides attributes required by the system during the attachment creation process. Specifically, the system requires Document Name and Issued On to be set as display/relevant attributes.

Content (please ensure you mask any confidential information):

Resolution Steps

1. Go to Setup and Maintenance and search for the Document Types task.
2. Select and edit the affected Document Type