Redwood Activity Create page layout when ActivityFunctionCode = CALLREPORT
in Sales
Summary:
We understand that Call Reports are no longer delivered as a standard feature in Redwood UI.
Instead, similar functionality is available through Interactions and Wrap-Ups,
such as Log a Call, Log an Email, and Log an Interaction.
However, we have noticed that the out-of-the-box (OOTB) "Create Call Report" Smart Action is still available in Workspace.
Since the OOTB Create Call Report Smart Action can be duplicated as a custom Smart Action
and exposed in the Redwood UI Activities List page,
we have successfully tested this approach and can see the Create Call Report action for both Tasks and Appointments
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