The waitlist functionality for a webinar event did not work as expected?
Summary:
The event was created on 8/25 and scheduled to occur on 8/27. It was configured with a capacity of 4 attendees and a waitlist capacity of 10. We enrolled the event to capacity, then two employees(Person 5 & Person 6) joined the waitlist. We then withdrew one person from the attendees (logged in as attendee) and expected Person 5 to be automatically enrolled from the waitlist and receive an invitation. Neither of those actions occurred.
On 8/26, we reviewed the enrollment and waitlist rules and we confirmed they were configured correctly.
Can anyone let us know do we need to run any ESS job for this?
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