Competency Section Not Visible After Assigning Required Roles

Summary:

Hello All,

We are facing an issue with a new Competency section that we created in Profile Management.

We configured Profile Content Section Access for two roles:

• Line Manager
• A custom role (Leadership Section Access) that we created to provide access to a specific group of employees.

The purpose of this Leadership Competency section is to make it available only to supervisory employees.

However, we have noticed that the section is not being enabled or displayed on the profiles of some employees, even though they already have the required roles assigned.

Currently, we can resolve the issue by removing the roles from the affected employees and then assigning the roles again.