Configure Quick Search in Redwood Service Center Using Visual Builder Studio

Quick Search allows service agents to search for service requests, contacts, and accounts from a side panel within Redwood Service Center. Users select an object, enter a keyword, and view matching records without leaving their current work area.

This guide describes the Visual Builder Studio configuration required to implement Quick Search. The attached ZIP provides a reference implementation of the fragment, action chains, layouts, and supporting files.

1. Verify the prerequisites

Ensure that you have access to:

• Redwood Service Center.
• Visual Builder Studio and an extension workspace associated with your Fusion development environment.
• The Configure Adaptive Search task in Setup and Maintenance.