Fusion Migration
Discussion List
-
Add TabBar in SR details page - Design and Best PracticesThis post covers how to add tabbars, attach sections in the tabbar, have compose and pending section intact even on navigating across tabs, load tables within tab. Tabs …Akshara Balamurugan-Oracle 3 views 0 comments 0 points Started by Akshara Balamurugan-Oracle Fusion RAMP -
Refresh Service Request List dataTo refresh the Service Requests (SR) list, the entire page may currently need to be reloaded. To avoid a full page refresh, use the following approach: Open "Landing" pa…Akshara Balamurugan-Oracle 3 views 0 comments 0 points Started by Akshara Balamurugan-Oracle Fusion RAMP
-
Handling Inactive Account in Fusion MigrationThis defines the recommended approach for handling inactive RightNow accounts during Oracle Fusion Service migration when those accounts are associated with historical S…Akshara Balamurugan-Oracle 5 views 0 comments 0 points Started by Akshara Balamurugan-Oracle Fusion RAMP
-
Chat survey using oj-dcs-survey componentStarting with Embedded Service (ES) 26B, it is possible to display a post-chat survey after a chat session is disconnected by using the oj-dcs-survey component. Disconne… -
Custom Product-Category Mapping ConfigurationIntroduction Oracle Fusion Service maintains Products and Categories as independent master data. Although both are associated with a Business Unit (BU), there is no stan…
-
SR survey page using oj-dcs-survey componentA new oj-dcs-survey component is available starting with DCS 26B. This component can be used to create a survey page in DCS by simply adding the component and providing …
-
RightNow to Fusion Service Migration Guide and ResourcesThis post brings together reusable solutions, implementation patterns, and supporting resources for customers and partners migrating from Oracle B2C Service, also known …