How to Find Migrated Knowledge Articles by Answer ID in Fusion Service

This article explains how to create an OTBI analysis to find a Knowledge article using its Answer ID. The analysis returns the document ID, which users can then search in Knowledge Authoring.

Getting Started

The solution uses Oracle’s existing Knowledge Management – Article Real Time reporting subject area.

Enter Fusion Answer ID in the analysis
    → Get the corresponding document ID
    → Search the document ID in Knowledge Authoring
    → Open the article

1. Create the Analysis

1. Open Navigator → Tools → Reports and Analytics.
2. Select Browse Catalog.
3. Select Create → Analysis.
4. Choose Knowledge Management – Article Real Time.

2. Add the Required Columns

On the Criteria tab, expand