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Published Agent Team Not Appearing in App Composer Smart Action Configuration

edited Nov 12, 2026 11:10AM in Fusion Service

Summary:

Published Agent Team is not appearing in the Agent Team dropdown in Application Composer Smart Actions. The Smart Action was previously visible on the Service Request page but is no longer available.

Content (please ensure you mask any confidential information):

Hi Team,

We are facing an issue with Agent Team visibility in Oracle Fusion Service.

We have created and published an Agent Team named "Service Request Insight Agent-Final" with Agent Team Code "SERVICE_REQUEST_INSIGHT_AGENT_FINAL" in Agentic Studio and configured it as an Agent Team Smart Action for the Service Request object.

The Smart Action was previously available on the Redwood Service Center Service Request page. However, it is no longer visible.

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