Contact Management
Discussion List
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How do I let all contacts within an organization see and edit all incidents for the organization?Summary: Hello, I've been looking around in the documentation and searching online and haven't found a way to allow the contacts in the same organization to all have acc… -
Incident Forward names typeSummary: When forwarding an incident and using the 'Select Names' window, where is it picking up addresses with type 'Address' from. Content (required): When forwarding … -
Facebook MessengerSummary: I have set up my Digital Agent to make it available via Facebook Messenger using the tutorial below. The configuration is based on creating a Facebook page. Is …
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Data Import in Contact Object using a custom fieldSummary: Hi All, I need to use Data Import in Contact Object using a custom field as the lookup ( no contact id to be used in data import) and update another custom fiel…