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Discussion List
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how to setup forwarding rule from gmail to oracle cloud fusion mail ?Hello, We have a requirement from client to setup forwarding rule from gmail mail address to oracle cloud fusion mail for inbound service request processing. As per docu…Amina Fajic 71 views 1 comment 0 points Most recent by Steve Garvert-Support-Oracle Fusion Applications Administration
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Not consider Email history for specific mailboxes configured in systemHello, We have a mailbox configured in system that allow the automatically creation of SR, raised proactively by internal users in name of the customer. Nevertheless, in…
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Can we create PO on item based (of which PR is made of description based)Summary: There's a requirement from client where he wants to create PO based on items only if PR is created based on item description also. Scenario: PR is created using…Shahtaab Ahmed 41 views 1 comment 2 points Most recent by Steve Garvert-Support-Oracle Communication Channels
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I want to delegate my Final approval of PR to User A, for PO approval to User B.Summary: Hello Team, I am an approver for multiple transactions (Final approval of PR, PO Approval, Strategic quantity approval). As an approver, I want to delegate my F…Eka Srivastava 31 views 1 comment 0 points Most recent by Steve Garvert-Support-Oracle Communication Channels
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Request Denied message: use incoming mailbox instead of default mailbox?Summary: Can the incoming mailbox be used for Assistence Request Denied messages instead of the default mailbox Content (required): When a person on BCC responds to an i…
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Notification emails are not sent when a person is flagged in Oracle social chat conversations.Summary: Notification emails are not sent when a person is flagged in Oracle social chat conversations. Content (required): Version (include the version you are using, i…Janitha Perera 21 views 1 comment 0 points Most recent by Megan Akins-Support-Oracle Communication Channels
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Incident not created through EmailContent (required): When user sends email from a particular email address, Service cloud is not creating Incident. We checked in the "Incoming Email Filter" report and f…Padma Varadarajan 41 views 6 comments 0 points Most recent by Praveen: RN Application Engineer-Oracle Communication Channels
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Linking Incidents with Similar SubjectContent (required): Hi All, We are receiving the following request from our Customers. When customer send an email to OSvC and this email thread has continuous ongoing c…Padma Varadarajan 31 views 11 comments 0 points Most recent by Padma Varadarajan Communication Channels