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Discussion List
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Incoming Email Thread Handling and SR Duplication in OSvCSummary: Dear All, We are currently utilizing the Oracle Service Cloud (OSvC) Email Response functionality, where multiple mailboxes are integrated into our system. The …Sandip Mitra 58 views 4 comments 0 points Most recent by Ashutosh_86 Reporting & Analytics for B2C Service -
business rule is not hitting even if the conditions met for an incidentI have created a business rule in initial state and in progress state for calling a function. But both rules are not hitting even if the conditions met. If I remove the …Meera Saseendran T 41 views 1 comment 0 points Most recent by Laura Rizea-Support-Oracle Communication Channels
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How to transfer the cloud customer connect account from one business/company email ID to anotherSummary: Hello Oracle Experts! I am currently having a cloud customer connect account registered with my current company Email ID, if suppose I am moving out of this com…Lokesh_619 1 view 1 comment 0 points Most recent by Vijaya Sekhar A-Oracle Fusion Applications Administration