Modern Platform Extensibility
Discussion List
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Is it possible to automate the creation of accounts and departments in to Oracle Fusion?Summary: We have to add the new accounts and departments in to Oracle fusion on a monthly basis which we are doing manually as of now. Going forward, we are looking ways… -
How would you design a New Organization workflow that automatically creates a parent organization?Summary: Users struggle to follow the data design process which includes first creating a parent organization (if it doesn't exist) and then the child organization and t…ptolbert 41 views 1 comment 0 points Most recent by Steve Garvert-Support-Oracle General Technical Discussions
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How to use Element Manager Through SwaggerUIContent (required): Element Manager can also be through Public APIS. For any doubts about the EM APIs, this documentation can be referred to. For any site, we can access…Praveena Radhakrishnan-Oraclee-Oracle 11 views 2 comments 1 point Most recent by Praveena Radhakrishnan-Oraclee-Oracle General Technical Discussions
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CP logout through External IDP SSOSummary: Hi All, We have implemented IDP SSO for CP and login is working but when we hit logout button it is redirecting to Home Page. We have configured PTA configurati…Rupa saka 51 views 7 comments 0 points Most recent by Praveen: RN Application Engineer-Oracle General Technical Discussions
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External ObjectsContent Introduction B2C Service will include External Objects, a low code integration service that enables admins to configure an integration with external OData endpoi…Shiv Tenneti 65 views 2 comments 0 points Most recent by Jess Campbell General Technical Discussions -
Notifications for Custom ObjectsHi, I would like to know if there is any way we can send toast notifications to users when there is an update in a custom object. Currently the toast notifications are e…Padma Varadarajan 11 views 5 comments 0 points Most recent by ShilohMadsen General Technical Discussions
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Send Chat Survey to an External Chat BotHi, Is it possible to trigger the Website link type of Chat Survey from an external chat bot to get the feedback from the customer on the termination of chat conversatio…Padma Varadarajan 21 views 7 comments 0 points Most recent by Robert Surujbhan-Oracle General Technical Discussions
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Supporting Standard Text Custom Object Variables in Incident Threads using ExtensibilityScope Using standard text in incident responses saves time, eliminates errors, and helps staff members respond to customers with consistent information. After your admin…Sangeetha Nair-Oracle 62 views 0 comments 8 points Started by Sangeetha Nair-Oracle General Technical Discussions
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Automate the process of Element Manager for source controlSummary: This document showcases how the Element Manager can be used for source control using a CI/CD tool (Jenkins). About Element Manager is a tool that allows configu…Praveena Radhakrishnan-Oraclee-Oracle 441 views 3 comments 11 points Most recent by Srinath Srinivasan-Oracle General Technical Discussions
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How to use Element Manager using BUIThe following steps can be followed to use the element manager through the BUI The EM option can be added to configurations using the navigation set in BUI. Once we sele…Praveena Radhakrishnan-Oraclee-Oracle 63 views 1 comment 2 points Most recent by Srinath Srinivasan-Oracle General Technical Discussions
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ECHO achieves 70% call deflection with a Chatbot for Customer Service – Fishbowl Oracle Webcast SeptSummary Conversational UI Chatbot for Service Cloud Fishbowl Oracle Webcast September 15th 2021Content Conversational AI helps ECHO achieve 400% ROI ECHO Incorporated is…Juergen Kress-Oracle 3 views 0 comments 0 points Started by Juergen Kress-Oracle General Technical Discussions -
What are WebHooks and how to use it in B2C Service*** Admin Note - Information on this post is outdated and may not be valid now**** For the Latest information on webhooks please refer- to https://cx.rightnow.com/app/an…
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WebHooks in B2C ServiceContent This Quick Start Guide will provide a series of articles and examples intended to help you with using Webhooks in B2C Service. Webhooks provides an event-driven …
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Introduction to External ObjectsContent Introduction In this article we will look at creating an integration with an OData service using External Objects. There are 4 steps needed to achieve this * Pro…
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Create an OCI Compartment for B2C Service WebhooksSummary Learn how to setup an OCI compartment that can be used specifically for OCI services that you leverage with B2C ServiceContent pre {background-color: #eee;border… -
Integrate OCI Alarms with B2C ServiceSummary Learn how to automate service operations for OCI events using Oracle B2C ServiceContent Oracle customers may use Oracle Cloud Infrastructure (OCI) Alarms to prov…
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Replace Custom Scripts APIs with OCI API GatewaySummary Update a common B2C Service custom script use case with a more secure and performant solution that uses Oracle Cloud Infrastructure.Content INTRODUCTION Oracle B…