Renewal
Discussion List
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If Customer Acceptance is Required then who will approve the subscription?Summary: In Renewal Controls, If Customer Acceptance is Required then who will approve the subscription? Is there any workflow defined. If yes, where it has been defined… -
Bill to Contact Id and Ship to Contact Id not getting flow to AR InvoiceSummary: Bill to Contact Id and Ship to Contact Id not getting flow to AR Invoice Content (required): After the OSS Orders are created and sent to AR, the Invoice are no…Goopikrishnan Jayaraman-Oracle 191 views 3 comments 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management -
Can we Retain subscription Number upon duplication the existing subscription on to a new oneSummary: is there a way we can retain original subscription number upon duplicating the existing one to a new subscription. Content (required): Version (include the vers…Noorfatima Inamdar 51 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management
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How to check if a subscription has been renewed or notSummary: How to check if a subscription has been renewed or not Content (required): How to check if a subscription has been renewed or not Version (include the version y…
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How can we change the subscription number of a renewed subscription?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.10.0 Summary of the question: We need to have the Original Subscription number with a …Víctor-Support-Oracle 41 views 1 comment 0 points Most recent by Víctor-Support-Oracle Subscription Management -
Reminder Process doesn't workSummary Subscription expired in 30 days are not picked upContent Hi, I set up the attached notification rule and template set, and assign it to the subscription rule. Wh…Adam Liu 47 views 6 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle Subscription Management -
Markup on autorenewal is not working for imported subscriptionsSummary: Hi All, We are using autorenewal process for subscriptions. We have imported subscriptions from legacy system without pricing data. Content (required): Renewal …Abhishek Nirgudkar 51 views 1 comment 0 points Most recent by Alexandra Rabaea-Support-Oracle Subscription Management -
Contracts are not created in Active status if original contract has currency conversionSummary: Hi Team, We observed this behavior that renewed contract is not created in Active status when the original contract has the currency conversion and conversion r…Abhishek Nirgudkar 21 views 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management
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I want to sent email notification to subscription creator if there is any error while validating andSummary send email notification for validation error while validating subscription to subscription creatorContent I want to write condition in groovy script to sent emai…AnoopPillai 57 views 1 comment 0 points Most recent by Andreea Cotetiu-Oracle Subscription Management
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Copy price from original Subscription during Subscription RenewalSummary: Hi All, We have a requirement where customer wants to copy the charges and adjustment from the original subscription and create a renewal subscription automatic…Abhishek Nirgudkar 31 views 2 comments 0 points Most recent by Raluca Valentina Buzatu-Support-Oracle Subscription Management
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Is there a way we can copy custom field information after performing Suspend/resume on a product?Summary: We have a custom field SalesPerson on subscription product level. When we suspend the product and resume it the SalesPerson field is blank. Content (required): …Noorfatima Inamdar 21 views 1 comment 0 points Most recent by Ed Gomez-Support-Oracle Subscription Management