Renewal
Discussion List
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How can we retrieve the historical data for subscription changes?We have a requirement to find the historical data for subscription. For example, If a PRODUCT LINE was amended 3 times, then how can we check what was the data in first … -
asset relationthipSummary: when adding covered level of Asset, choose serial. click on the icon of Asset relationship - we see the serial top level related assets (parent) and lower level…Adva 31 views 3 comments 0 points Most recent by Aravinth Arunachalam-Oracle Subscription Management
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How does Precedence work for Business Units in Subscription RulesSummary: How does the Precedence field work for Subscription rules. If the same Business unit is used with another Renewal Template and Subscription profile , how does s…
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Will the Subscription product status change from Closed to Expired if the end date has arrivedSummary: Hello Oracle Experts! We need a clarity on the Subscription Status of Closed & Expired, when the subscription is manually closed (Actions—> Close) then the stat…Lokesh_619 21 views 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Renewal of Subscription Based on Number of days before End Date at OSM LevelSummary: We want to pick the subscription for Auto-renewal based on subscription specific attribute and not Renewal Rules. Content (please ensure you mask any confidenti…Ashwin Sharma 22 views 1 comment 0 points Most recent by Andrei Ursachel-Support-Oracle Subscription Management
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Use of Free Form field in Edit Event Notification Rules and Templates SetSummary: Hello, A "Free-Form" message template would allow the sender to write a custom message tailored to the specific needs of the recipient or the situation, rather …Ankit Kumar Singh 11 views 2 comments 0 points Most recent by Ankit Kumar Singh Subscription Management
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Use case of sending mail to Sales Rep 30 days before expiry of subscriptionSummary: There is an use case to send remainder mails to Sales Rep , 30 days before the expiry of subscription. Is it possible to use Event Notification Rules and Templa…
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What are the privileges that count towards the metric for B91080I am trying to find a list of privileges that are counted for B91080 Oracle Fusion Enterprise Resource Planning for Self Service Cloud Service - Hosted Named User It is …
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Oracle Enterprise Contracts Vs Oracle Subscription Management CloudSummary Oracle Enterprise Contracts Vs Oracle Subscription Management CloudContent Dear Experts, Im a newbie to Cx Space and hence need some basic clarification. Can you…Sunil Dabekar 118 views 6 comments 2 points Most recent by Letícia Costa-Oracle Subscription Management -
Communication channel options in Renewal TemplatesSummary: Does anyone have any idea how the communication channel options work in the subscription renewal template? The Manual does not mention any point on how each of …Marcelo Soler 41 views 1 comment 0 points Most recent by Mariano Rodriguez-Oracle Subscription Management
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How to add multiple covered levels to multiple subscriptions.Summary: How to add multiple covered levels to multiple subscriptions. We have a requirement where we need to add multiple covered levels to more than one subscription a…Neelesh Varma 1 view 1 comment 0 points Most recent by Claudiu Mindruta-Support-Oracle Subscription Management
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Future dated termination of subscription product and renewalSummary: If a subscription product is going to be closed in a future date and this product is renewed before that date is reached and later the original line is terminat…
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Price Adjustments - CPQ and Subscription ManagementSummary: If you have the CPQ to Subscription Management flow and you want to make a price adjustment (e.g. for CPI increase or a yearly increase), do you make that chang…
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Create Subscription API action button on Service Request formSummary: Create Action Button in Application composer for Service request which create subscription in subscription management Content (please ensure you mask any confid…Muhammad Yahya 21 views 2 comments 0 points Most recent by Andreea Gel-Support-Oracle Subscription Management -
How to find linkage between renewed subscription and older subscriptionSummary: For instance - Subscription number 123 is renewed to 456. How do we find to which subscription is subscription number 123 is renewed to ? (Can this be done thro…Neelesh Varma 31 views 4 comments 0 points Most recent by Goopikrishnan Jayaraman-Oracle Subscription Management
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Has any one integrated Subscription management cloud with Marketing Automations?Summary: Looking to understand, if anybody has integrated subscription management cloud with Marketing automation. Could you please help? Content (please ensure you mask…Prithvi Vallabha 1 view 1 comment 0 points Most recent by Arturo Macias-Support-Oracle Subscription Management -
Subscription Renewal - conversion date according to Renewed subscription Start DateSummary: How to set the conversion date for renewed subscription Content (please ensure you mask any confidential information): We are renewing subscription with Convers…Michal Shaked 21 views 1 comment 0 points Most recent by Andrei Tapu-Support-Oracle Subscription Management -
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Subscription Product End Date & Closed Date , Is it start of the day (00:00:00) or end of the day?For example, the extended warranty subscription Product starts on 01-JAN-2024 and ends on 31-Dec-2024, with a covered asset. when the warranty coverage start? is it on 0…Pravin1Chaudhari 51 views 2 comments 0 points Most recent by Pravin1Chaudhari Subscription Management -
How can we renew on hold subscriptionsIs there a way we can renew the subscriptions which are put "On-Hold"?Anjani02 11 views 1 comment 0 points Most recent by Andrei Tapu-Support-Oracle Subscription Management