CIS
Discussion List
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Does user sync enable auto assignment of KAMs in CX4U?Summary: As we are implementing, we came up with a query related to user synchronization. Does owner of the CCS Organizations/Contacts will be flowed into CX4U Sales Clo…SOURAV_B_SEN 11 views 0 comments 0 points Started by SOURAV_B_SEN Customer Experience for Utilities - CX4U -
Include Primary Identifier as filter in Person and Premise SearchSummary: Hi team, I´m trying to set Primary Identifier as a search criteria in Person and Premise Search under Utility Accounts in CX4U. I found this link in the documen…Pedro Azzi-Oracle 1 view 1 comment 0 points Most recent by Mahmoud Elkomy-Support-Oracle Customer Experience for Utilities - CX4U -
Add multiple service types to a single unit of measure in CX4UIs there a way to configure multiple service types to a single unit of measure in CX4U?Adi8977 22 views 1 comment 0 points Most recent by Mahmoud Elkomy-Support-Oracle Customer Experience for Utilities - CX4U
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Can Oracle Application Performance Monitoring (APM) track user events similar to Google Analytics?I'm exploring the capabilities of Oracle Application Performance Monitoring (APM) and I'm curious if it can track user events in a manner similar to Google Analytics. Sp…
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What does account and primary contact on create service request mean?Summary: Trying to create a service request in CX4U. Saw options to select Account and Primary contact. What does those mean in terms of relation to oracle CCS. Also, ho…Adi8977 11 views 1 comment 0 points Most recent by Raymond Li-Support-Oracle Customer Experience for Utilities - CX4U