To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Customer Experience for Utilities - CX4U
Discussion List
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I would like to know at the level of Customer Experience CX products and documentation what is beingI would like to know how CX is being integrated with artificial intelligence and what future CX products will have these characteristics. If you can please provide some … -
(CX4U) Links from Utility Account navigating to Digital Sales pages instead of Redwood SalesSummary: Hi, Please redirect me to the proper category if Sales is not the correct one as this is for the Customer Experience for Utilities (CX4U). We are implementing C… -
Actually We will be use Libre office instead of MS office.Actually We will be use Libre office instead of MS office. We need to run the ADFDI, FBDI, Smart view etc oracle Fusion spreadsheet tools on Libre office to facilate dat…
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What does account and primary contact on create service request mean?Summary: Trying to create a service request in CX4U. Saw options to select Account and Primary contact. What does those mean in terms of relation to oracle CCS. Also, ho…
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How to Mass Upload of Hierarchy Structure & values of all the countries in Manage Geographies setup?How to do Mass Upload of custom Hierarchy Structure & values of all the countries in Manage Geographies setup?
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Register upgraded Oracle Utilities environment and Fusion applications after 23AHi, Post 23A update, registering your upgraded Oracle Utilities environment and Fusion applications is required to ensure that all new components and applications are fu…
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Welcome to Oracle Customer Experience for Utilities (CX4U) ForumThese forums are intended for Oracle CX Industry Solutions - CX4U customers and partners to network and collaborate on real-life challenges, solutions and best practices…