Collaboration
Discussion List
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Update inventory notification using message scenario.Summary: Dear Team, There is a customer requirement saying when inventory is updated resource should be notified. As we all know we don't have lunch condition of "Update… -
Chat events from OICSummary: Hello, Why is there no integration with OFS chat events using OIC? How can we capture those events? Content (please ensure you mask any confidential information…
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Receiving notification on inventory addition or removalSummary: Hi Team, Similar to notification receival when an activity is added to an Technician, do we have an option to receive notification when an inventory is added or…
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A reminder set to trigger 18 minutes before the technician’s ETA isn’t sending the notification.Summary: A reminder scenario is set up to trigger 18 minutes before the technician’s ETA to send a collaboration notification. The notification is not being triggered ev…
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Transferring inventory through collaboration in OFS not integrating to Fusion InventorySummary: Hello Experts, I’m currently exploring the Inventory Transfer functionality in Oracle Field Service (OFS). I’ve successfully configured and tested stock transfe…
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Notification to technician on rescheduling an activityThere was an error rendering this rich post.
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Voice/Speech to Text support in Oracle Field Service Cloud Mobile AppsSummary: Hi Team, We have a requirement to convert voice to text while filling details in a plugin. We have plugins created for Activity Object. Technicians will open th…
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Can notification functionality be configured using OFSC pluginsSummary: Hi Team, We have created custom plugin for Inventory with lots of details. Wanted to check if OFSC plugins also have the capability to configure notifications s…
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REPLAY AVAILABLE: Fusion Field Service 25D Release Deep Dive - Friday, November 21st, 2025WATCH REPLAY: Fusion Field Service 25D Release Deep Dive from Friday, November 21st, 2025 Summary: Register now for the webinar of our quarterly Oracle Fusion Field Serv… -
Oracle AI World 2025 Sessions on Cloud Customer Connect (Upcoming and Replays)With an extremely successful Oracle AI World in the books, the Oracle Service Product Management team is hosting a series of webinars that we presented live at the confe…
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Not able to see more than one resource in Who's NearbySummary: Hi Team, We have three resources (A, B and C) logged in -one from laptop (A), one from ipad (B) and one from android phone {C}. All three are at same location. …
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OFSC using Collaboration with plugin's getTokenSummary: Connect to an already instantiated chat using the plugin's getToken. Content (please ensure you mask any confidential information): Good afternoon, in a plugin …Daniel Lacherra 11 views 4 comments 0 points Most recent by Rajkumar Kanuparthy-Oracle Field Service
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What is the current retention period for Collaboration chat history?Summary: Does retention of Collaboration chat history match OFS retention limitations defined in business rules (max of 90 days) or is this a separate retention period? … -
End Conference ability in collaborationSummary: Dear All, There is a requirement to end conference. we tested by giving leave conference but it will end conference for particular resource not for all. Please …
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OFSC-Is it possible to Include HTML Content, Image, attachment in Message Scenario?Summary: In OFSC-Is it possible to Include HTML Content, Image, attachment in Message Scenario? Content (please ensure you mask any confidential information): I have a r…
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How to get the chatId of existing chats?Greetings, we are currently implementing collaboration chats. Is there a way to retrieve the chatId's of existing chats? Best regards,Julio Sarmiento 11 views 2 comments 0 points Most recent by Rajkumar Kanuparthy-Oracle Field Service
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How to assign a collaboration group to a resource/user in Fusion field service.Summary: I am working to set up collaboration in Fusion Field Service. I set collaboration permissions for our user types on the user type General tabs. I also created c…
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Possible to allocate/transfer multiple activities via collaboration?Summary: Hi At the end of the working day, we can have multiple unassigned activities that are not allocated to a specific resource or engineer. We are currently explori…