Collaboration
Discussion List
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The list of messages of the chatSummary: **This post was created as part of a How to Service Request (SR) ** Content (required): We need to know if there is a way to have a History or Report of the cha…Ciprian Trandafir 71 views 3 comments 0 points Most recent by Juan Cruz-Support-Oracle Field Service -
Collaboration Group auditingSummary: Looking for a way to audit collaboration groups to ensure users/resources are set up correctly. Content (required): We've recently been adding collaborations gr… -
Collaboration: Location based chat in 22D versionSummary: On the 22D What’s New, the section Map view improvements in location-based broadcasting says: Similar to how it is shown on the Maps page, when searching based …Renato Kermentz-Support-Oracle 31 views 2 comments 0 points Most recent by Elaine Costa Field Service -
Showing technician details while getting call from associate in live experience.Summary: Showing technician details while getting call from associate in live experience. Content (required): Showing technician details while getting call from associat…
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Live experience app integration with OFSC app.Summary: Live experience app integration with OFSC app. Content (required): Oracle live experience mobile app integration with OFSC mobile app is possible or not. If pos…
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Build a validation that tech should not be allowed to transfer more than their On hand inventory?Hi Team, I have gone through the OFS document from there I seen that technician can have more number of inventory available than what is projected in the system. Therefo…
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How can I delete a Smart Collaboration Group?**This post was created as part of a How to Service Request (SR) Summary: I would like to remove a Smart Collaboration Group. Checking "Resources" I already removed all …Eduardo Kimura-Support-Oracle 21 views 1 comment 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service -
REPLAY NOW AVAILABLE: Field Service 22D Release Deep Dive WebinarSummary: Product Management reviews new features in the 22D release of Oracle Field Service. Content: Watch our webinar for an overview of new features and product demos… -
How can I trigger an email when an activity is not assigned in time?Summary: Need an alert in Field Service, if an activity is to be assigned based on requested time, and it is not assigned by half an hour before, an email alert should b…Shawn Call-Support-Oracle 51 views 1 comment 0 points Most recent by Shawn Call-Support-Oracle Field Service -
How to enable video call on collaboration?Summary: Content (required): Hi community we are trying to enable the video call option on collaboration group, but having some issues when call other co worker: We conf… -
Measure chat timeSummary: The customer is carrying out an audit on OFS and is requesting an action/function/tool in OFS that allows them to measure the TMO of attention in the Collaborat…
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Replay now available: Field Service 22C Release Deep Dive Webinar (August 16th, 2022)Summary: Product Management reviews new features in the 22C release of Oracle Field Service. Content: In case you missed it, watch our webinar recording for an overview … -
Markie Awards- We want to put YOU in the spotlight- Nominate now!This year marks the 16th year Oracle will celebrate customer experience (CX), innovation, and excellence in advertising, marketing, sales, service, and e-commerce.It’s a…