Setup and Maintenance
Discussion List
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How can we map custom Transaction Type of Credit Memo in Subscription Billing ModuleSummary How can we map custom Transaction Type of Credit Memo in Subscription Billing ModuleContent We have two standard Transaction Types in AR for Subscriptions, in ou…NiranjanPuvvada 40 views 1 comment 1 point Most recent by Santosh Lingannagari-Oracle Subscription Management -
How to give access of 2 BU to single user ?Summary How to give access of 2 BU to single user ?Content Hello, How to give access of 2 BU to single user ? Please suggest . If any supporting document is appreciated.…Neha AbhayNarayan Singh-Support-Oracle 36 views 3 comments 1 point Most recent by Rupak Chowdhury-Oracle Sales
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What are the performance issues faced when activating Audit Policies?Content Hi, We are planning to activate audit policies for Sales Lead object since we're facing an issue where they are being retired abruptly for no known reason. I jus…
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Workspace - Record counts don't match to BISummary Workspace shows more records than similar filtered BI reporting showsContent Example is that Contacts show higher record count in Workspace than we see in extrac… -
Allow timed transactions & Transaction ActionSummary I would like what is the meaning for these 2 settings in "Manage User Statuses and Transitions" in Enterprise Contracts SetupContent When I go to Manage User Sta…
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Change deliverables status to complete when the status changeContent For example, I create a contract with legal review deliverable. The purpose is to send notification to user and remind them for legal review. In the contract sta…
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Manage Internal Resource Organizations taskContent Hi, I hope everyone is healthy. Would anyone know which role gives access to the Manage Internal Resource Organizations task ? Thanks Valdir -
How To Investigate A Lead That Is Being RetiredContent Hi, We have leads being set to Retired by an integration user. I want to investigate how these leads are set i.e. by webservices, by scripts. etc. Is there a way…
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Ability to assign an asset to a service contractSummary Ability to assign the fixed asset to the service contract as recurring fees are based on the assetContent Hi Client creates lease contracts in contracts. In orde…
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How to update participant name once created? We are not getting option to update partner nameSummary How to update participant name once created? We are not getting option to update partner nameTejinder kataria 27 views 1 comment 0 points Most recent by Syed Misbauddin-Support-Oracle Incentive Compensation
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How To See The Configuration Behind Attachments In Sales Lead ObjectContent Hi, I want to see the configuration of the Attachment field in Sales Lead. I'm currently creating a mapping from another system to OSC and I want to know the fie…User_2025-07-18-06-07-44-367 17 views 1 comment 1 point Most recent by Siraj Syed -Support-Oracle Sales
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Evergreen Contracts - how to represent/flag an Evergreen Contract?Content Hello, How does everyone represent an Evergreen Contract in the Oracle Cloud - Enterprise Contracts module? Do you just not specify an End Date on the Contract? …
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Automatic Territory Assignment Options Besides Profile Option - Assignment Submission at Save EnableContent Hi, We've recently experienced that the territory assignment assignment isn't running automatically with the opportunities. We had to manually trigger via 'Save …User_2025-07-18-06-07-44-367 44 views 2 comments 0 points Most recent by Sandeep Thumati-Oracle Sales
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How we can display from 2021 to 2026 years in the quota paln years as the system is showing only froSummary we need to display from 2021 to 2026 years in the quota paln years list -
Workaround To Searching Products and Product Groups in Workspace or Normal SearchContent Hi, I learned that Product and Product Group search is only available for the adaptive search REST api. Is there a workaround for this using the normal search or…User_2025-07-18-06-07-44-367 31 views 3 comments 2 points Most recent by Siraj Syed -Support-Oracle Sales
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Account Territory Assignment based on multi select choice list field valuesContent Hi Everyone, We are planning to implement Territory Assignment based on a custom multi select choice list field at Account level. At Account we have a field "Ope…
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Can You Link an OTBI Report on the Sales Cloud Homepage?Content Hi, We want users to give quick access to their most used reports in OTBI by trying to find a way to have the link available in the sales cloud homepage. Is this…User_2025-07-18-06-07-44-367 35 views 1 comment 1 point Most recent by Priscila Terazawa - Support-Oracle Sales
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How do we fetch the REST API Metadata for the instanceSummary How do we fetch the REST API Metadata for the instanceContent How do we fetch the REST API Metadata for the instance? Referring to the documentation: https://doc…Shivakumar Ayyanagowdar-Oracle 30 views 2 comments 1 point Most recent by Siraj Syed -Support-Oracle Sales -
Notifications for Near-to-expire contractsContent Hi, When a user submit "Send Contract Expiration Notifications" he get notifications also, that user may be not related to the business, I suggest to make as a p…Hassan ElSherif-Oracle 24 views 1 comment 0 points Most recent by Hassan ElSherif-Oracle Enterprise Contracts
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How To Import/Export Lead Assignment RulesContent Hi, I want to extract the existing lead assignment rules in oracle sales cloud, update and be able to import the updated rules back in OSC. Is this possible? Tha…User_2025-07-18-06-07-44-367 62 views 3 comments 1 point Most recent by Siraj Syed -Support-Oracle Sales