Best Of
NOTICE: PS_ABSENCE_CAL Is NOT A Component of Absence Management
To all!
Happy New Year. Jill here. My colleagues and I have received numerous SRs reported to Absence Management, indicating users are getting an invalid date error ( "Invalid date in function Date3. (180,113)) when "Accessing the Absence Calendar").
The navigation to which they refer is:
Workforce Administration > Absence andVacation > Track Absence History > Review AbsenceCalendar > Review Absence Calendar
This is not an Absence Management issue, this is a Monitor Absences Issue. The SR should be reported to the following:
Product: PeopleSoft Enterprise HCM Human Resources
Category: Workforce Administration
Sub Category: Absence and Vacation
The issue reported is known and is being handled by HCM development in the following BUG:
Bug 38823933 - HCM: MONITOR ABSENCES INVALID DATE ERROR FOR 2026 CALENDAR
(Absence Management customers would not be using this component).
Cheers,
J
Re: My Oracle Support, are you really happy with what you've delivered ?
Let me join the list of customers that are really unhappy with this new and cough improved cough support portal. It's awful. Simply awful!!!! No way to sugar-coat it, it's awful.
Where is the Certifications tab? I can't for the life of me seem to find anything that had that functionality in the new site.
Where are my old favorites? Oh..I see that Oracle Support was kind to put them in profile—>Preferences—>Previous Favorites. However, I had lots of faves bookmarked so I did what people naturally do, I categorized them by storing the favorites in different folders. None of my favorites that were in folders are in my list of Previous Favorites. Apparently this is a known issue.
The primary goal of these changes is to enhance the safety and security of My Oracle Support (MOS), which is especially important as we continue to operate in the cloud.
While that may have been your big reason to change, our big reason for using MOS was to get support! Its great that you think this is a more secure platform. But its very unusable in its current form.
Where are the Announcements?
Where is the, what used to be, ever present link to the latest/greatest CPU?
Now that the MOS Notes have been migrated to KB articles and the old links don't work any more, I'd like to start generating a new list of favorites, but I cant seem to do that any more.
These updates are significant, and adapting to them can be challenging for everyone—including Support Engineers.
Agree…no one likes change. But this isn't change. This is a very user UNFRIENDLY system. Please revert it back to what it was before.
Cheers,
Brian
Re: My Oracle Support, are you really happy with what you've delivered ?
I would really like to see this discussion in public since many of us have similar feelings about this update…
Please vote to bring back old MOS
I created an idea requesting the return of the classic My Oracle Support (MOS) experience. The new platform has broken key workflows, and many of the features and depth of information we relied on in the old MOS still haven’t been replaced.
Please take a moment to vote for this idea so we can bring back the old MOS (or at least restore the missing functionality).
-Velu
