Hello

No, creating a supplier contact (including via import through CRM Resource Manager) does not automatically create the same contact as a customer in Oracle Accounts Receivable (AR).

Explanation

Supplier Contact

• In Oracle E-Business Suite (EBS), a supplier contact is associated with a supplier (vendor) in the Oracle Procurement (AP) or Supplier Management modules.
• These contacts are specific to supplier setups and are used for supplier communications.

Customer Contact (AR)

• A customer contact is associated with a customer (party/account) in Oracle Receivables (AR) or Trading Community Architecture (TCA).
• These are used for AR transactions and customer communications.

Relationship between Supplier and Customer Contacts

• Both suppliers and customers are implemented as parties in TCA, but their contacts (parties’ relationships) are distinct.
• Creating or importing a supplier contact does not replicate or transfer that contact record to the customer side.
• If an entity is both a supplier and a customer (a “party with dual role”), contacts can be linked or reused manually or through integration, but there is no standard automatic cross-population.
• Import CRM Resource Manager or standard supplier contact import routines update only the supplier-side contact role.

Possible Workarounds / Integrations

• If you want the same person to appear as a contact for both supplier and customer:
  • You need to explicitly create the contact under both the customer and supplier sections in TCA.
  • Some organizations build custom interface programs or use data synchronization logic to ensure contacts are cross-assigned, but this is not standard.

Summary Table

In summary:
The process is not automatic; manual or custom integration is required for dual contact creation.

Thank you,

Bobbi