We have a Sales Order with some of its lines in a Purchase Order that was created by clicking the Drop Ship link on that Sales Order line.
On some of these, where the Sales Order line has Price Level set to Custom and the Rate is blank (but the Amount is not), then the Purchase order fails to save if we change the quantity on the Purchase Order line that has a blank Rate on the Sales Order line it was created from, and then click the blue save button on that Purchase Order. Instead of saving the Purchase Order, the following error appears on the NetSuite UI as an otherwise blank page:
Notice
The following error occurred when updating the quantity on the drop ship or special sales order:
Please enter a value for amount.
It was fine with us having a blank Rate before we changed the dropship PO line's Quantity.
I think it might be recalculating the SO line because of trying to update the SO line's Quantity to match the PO line's quantity, which I imagine triggers it to recalculate the Amount based on Quantity times the Rate. Since the Rate is blank, the Amount turns blank too. Does this mean it's trying to save changes to the Sales Order before it saves the Purchase order, when I clicked the save button on the Purchase Order?
How can I get past this error? We have the Price Level = Custom and the Rates blank on those SO lines for a reason. We don't want them to be calculated by NetSuite at all. We want to set them ourselves and have them stay, even if the quantity changes. It's a different kind of Item.