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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Please note that on Friday, September 19, 2025, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
NSC | Journal Entry > Resolve Invalid Number
Scenario:
When a user attempts to create a new journal entry or copy an existing one in NetSuite, the process may fail and return the following error message:
The "Invalid Number" error in this context is often related to an issue within the individual journal entry lines. Specifically, the error may be triggered if a journal line references an Account record with an Internal ID of 0, which is not a valid reference in NetSuite. NetSuite requires that all referenced records—including Accounts—have a valid Internal ID that corresponds to an existing record in the system. An Internal ID of 0 is not associated with any valid Account and therefore results in a system validation failure when the transaction is processed.
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