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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
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Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
NSC | Journal Entry > Resolve Invalid Number
Scenario:
When a user attempts to create a new journal entry or copy an existing one in NetSuite, the process may fail and return the following error message:
The "Invalid Number" error in this context is often related to an issue within the individual journal entry lines. Specifically, the error may be triggered if a journal line references an Account record with an Internal ID of 0, which is not a valid reference in NetSuite. NetSuite requires that all referenced records—including Accounts—have a valid Internal ID that corresponds to an existing record in the system. An Internal ID of 0 is not associated with any valid Account and therefore results in a system validation failure when the transaction is processed.