Discussions
Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
Update your Profile with your Support type to get your Support Type badge.
Join the NetSuite Referral Program and get rewarded for introducing your peers to the NetSuite community. ⭐️ https://lnkd.in/eYXGYfC9
Drumroll please...registration for #SuiteWorld 2023 is now OPEN! See you in Las Vegas October 16-19 to celebrate 25 years of NetSuite with even more learning, more networking, and more fun! The show will sell-out (again), so grab that Early Bird $300 discount and reserve your spot today!
Creating cases from forwarded email
We want our customers to be able to continue to send emails to our customer service email address - and push those to the NetSuite case address. However, those emails create cases with our company's customer support address as the originating address. Is there a better way? Can we somehow forward the email so that NS sees the original sender's email address instead of our customer service address? Or can we train NS to look for the correct address?
Thank you in advance.
Tagged:
0