Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
NSC | How to Fix Incorrect On Order Quantity in the Item Record?
Scenario: Users may notice that the On Order Quantity in the Item Record is not updating or incorrect. This happens when the Location (main line) is set in the Purchase Order, and the Location (transaction line) is not.
Note that this is true when the Location column in the Purchase Order form is exposed.
Solution
This behavior is encountered since Item Line Location takes precedence over the Location in the Main line of the transaction record.
I. To resolve,
A.) Customize the form and retrigger the Purchase Order. You can follow the steps in SuiteAnswer Id 86870,
1.) Edit the Purchase Order
Refer a Member | Accept Answers | Content Creator
_______________________________________
1
