The only way I know to do it is a saved search for the bill credit showing the paid transaction. Paul, Hey - that is pretty cool! I had not thought about that. Thank you!

Silly me -- the description field is the memo field. Duh...

But it appears I cannot set the quantity. Any ideas?

carl.billings Thank you for the confirmation.

jharden Where you able to create a solution for this?

*** Bump ***

@Olivier Gagnon NC This helped, it keeps the lookup from occurring but it still displays the sales forms with gst/hst and pst. But it did stop the madness of calculating tax. At least we can now enter an order without gst/hst from calculating.

LOL thanks for the laugh! Olivier Gagnon NC

@al3xicon Thank you so much for your help! Works like a charm.

@Dew Thank you so much! I could not figure it out; right there, should have tried it! Sincerely, Bill

That never worked for me and I'm not sure why. My workaround has been to edit the vendor credit and then add an expense line to it using the credit card as the account and putting in a negative value equal to the amount of the credit. Agreed, this is what I always have done.

I figured this one out! Here's what you do: Go to Transactions -> Bill Payments Select your credit card account under "account" then select the vendor as your payee. The credits should pop up as "Bill Credits" and should be negative numbers. If you select both of these, it should credit your credit card account and…

I think you can use the Use Credit Card transaction and set it to Credit to enter the $25 refund. -cat-, Yes, you are correct. I can enter the credit by using the "use credit card" and checking the "Credit" radio button. The challenge is that I cannot find a way to associate the credit card refund to the original vendor…

I do not but I am familiar with NetSuite and Microsoft FRx. It would seem there are two ways to make it work: 1) Buy an ODBC license for NetSuite 2) Use NetSuite Web Services to download the data you want for FRx. You would store the data in MS-SQL database. If you have a ton of data, option 1 would be preferred.

I don't quite understand why it is "unworkable" as is. If they created the order in the customer center they can presumably find the items they need in order to create the return request. Is the problem customers who created the order on the web store as opposed to in the customer center? In our case, it is that our b2c…

We have seen the same issue, I have not found a way to limit the RMA to only the items they have purchased. It is not useful to us as it stands.

Yes, you are correct. Customers enter the order via the web store. If they want to do a return, we would prefer they do it via customer center so we do not have to take telephone time on a return. We have never received an order via customer center.

Just got off the phone with our friends in Austin. (4th person, 6th conversation in 36 hours) They were confirming something specific for our business and I asked about multiple offices. The jest is this: 1) After September 1 2007, it is the sales location which is taxed. Example: If you have an office in Kittrell, Texas…

...operate from Austin, but we have two other locations outside the Austin city limits... I encourage you to call the Comptrollers office at the phone number on the bottom of: http://www.window.state.tx.us/taxinfo/taxpubs/tx94_105.html Your call will be answered fast and the people are very nice. The key thing for your…

Very nice. Thank you for posting.

Jim, I do not have any idea on professional services. In the 90's we did not have to collect sales tax on professional services if we did not sell the software on our paper. As an example, if we did NetSuite consulting, we would not collect sales tax. You really should call the comptrollers office, it will not take much…

Support Case: 606171 Our Setup: 1) Six tax codes setup and NONE have city, county, zip or state defined. 2) Four tax groups setup. Three of the Four have a zip code defined AND are set to inactive. 3) One tax group has state=Texas. When I enter an order on the web, no tax is applied for a Texas order. If I take the ship to…

I would like NetSuite to keep the issue open until it is properly fixed. Jim, As a note, to my knowledge, no one in support created an issue from my case. I closed the support case.

Patrice, Thank you for working on this. You have helped immensely! Knowing the inactive flag being ignored was key to figuring out the behavior. Below is what occurs: 1) Two tax groups. 2) Texas tax group -- State = Texas, no value in county, zip or city 3) 75254 tax group -- Zip = 75254, no value in county, state or city…

Patrice, I am going to close this incident. There are changes in the guidelines related to transit tax which take effect on September 1st 2007. These changes eliminate the need to clarify how this works. We have one tax group for all of Texas. Bill

Tom, Last question, when they say 2.2%, is there any hidden fee? Price Monthly: $34.95 Discount Rate (Visa, MasterCard): 2.20% Minimum Discount/month: $75 Transaction Fee: $0.25 Set-up: $199.95 Is there any other fees, etc that they charge you? At the end of the month, when you analyze the costs, do they meet this above?

...Cybersource has been a very good credit card processor ... Tom, What other gateways have you worked with? Authorize.net? Paypro Flow?

I would agree with: I don't want to lose the history of the 4 bad widgets (they are serialized) so my instinct is to do the following: 1. adjust the po to 1009 2. alert the vendor of the adjusted qty and request a revised invoice 3. receive ALL units 4. move faulty units to "bond" location (so they aren't sold) 5. request…

Not sure if this will work but maybe you could do: REPLACE({yourfield},' ','%20') or REPLACE({yourfield},chr(20),chr(37)||chr(50)||chr(48)) above uses the ASCII values

Solved this with a Saved List and exporting to Excel.