Clarisa De Torres-Oracle Blue Diamond

Hi, Everyone! @Intelligere1.0 needs our help. Don't hesitate to contribute your knowledge and best practices. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help…

Hi @Kedalene, you can remove that filter then add the Subsidiary filter then Click the chevron down arrow to select the Subsidiaries you want to include in the report: Hope this helps! :)

Hi @HWCA-Treasurer, thanks for clarifying! Currently, we don't have not for profit test accounts to check but usually this is the navigation path: Transactions > Sales > Create Invoices: This is how the Invoice record looks like. On the Customer field, you can select which Customer to assign the invoice with: Yes, it won't…

Hi @HWCA-Treasurer, Yes, the invoices need to be created first. Just to clarify, are these member groups considered customers? If so, you can assign the customers to the invoices, then create the invoice transaction search and email the customers for these invoices, accordingly. Moreover, as per checking, kindly note that…

O tempo está acontecendo, pessoal! Veja os detalhes abaixo para obter a resposta correta e sua explicação: Resposta Correta: Entidade Personalizado Explicação: Campos de entidade personalizado são campos que você pode adicionar seus registros de entidade para obter informação específica para as suas necessidades do…

¡Se acabó el tiempo! La respuesta correcta y su explicación figuran a continuación: Respuesta correcta: Personalizado de Entidad Explicación: Los campos personalizados de entidad son campos que puede agregar a los registros de entidad para recopilar información específica de las necesidades de su negocio. Los campos…

Time's up, everyone! Kindly see details below for the correct answer and its explanation: Correct Answer: Custom Entity Explanation: Custom entity fields are fields that you can add to your entity records to gather information specific to your business needs. Entity custom fields can be added to existing and custom subtabs…

Hi @HWCA-Treasurer, yes this is a transaction saved search so all the invoices that meet the saved search criteria will be pulled and included. Based on my initial understanding, you want the existing invoices with particular amounts (230 and 115) to be emailed to those Developed and Undeveloped members. Let me know if my…

Hi @Nickey, can you try checking if the items and amounts included in the CM are the same with its related RMA? One possible reason is that either of the transaction's line items have been edited/removed/added which causes the Return Authorization to show as still Pending Refund when it should have been fully applied.…

Hi @HWCA-Treasurer, are these amounts constant? How can we identify which invoiced amounts should be sent to members in the Developed or Undeveloped categories? One thing I could think of is creating a Saved Search. To start off the Search, you can try following the steps below then customize it as needed. Go to Lists >…

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Hi @HU06, yes the most common reason why we find discrepancies between the A/R Aging Reports against the amounts reflecting for Accounts Receivables in the Balance Sheet is caused by the transaction date - posting period mismatch. You might have encountered it just now because the mismatch probably happened this period…

Seeking your valuable knowledge for our member @Bill Quinn . Your input is highly appreciated. In the meantime, you might be interested in participating in our Weekly Quiz. You only have until June 13, 2PM ET to comment on your answers and earn rewards! Click here for more details.

Hi @Elina Kourouzidou, since this is only affecting that specific payment have you tried checking it in other browser or clearing the cache just to check? :)

Thanks for updating this thread, @Kedalene! :)

Hi @HWCA-Treasurer, to clarify your concern: Are you asking if customers categorized as "Developed" in the customer records will receive an email with their invoiced amount? If so, where should the invoiced amount be pulled from? Would it include all transactions associated with customers categorized as "Developed"?

Seeking your valuable knowledge for our member @Lee Ann R. Your input is highly appreciated. In the meantime, you might be interested in participating in our Weekly Quiz. You only have until June 13, 2PM ET to comment on your answers and earn rewards! Click here for more details.

Hi @Elina Kourouzidou, hmm that indeed sounds weird if it's only happening to one specific customer payment. Were you able to check @Vajrala Madhu Reddy's comment above? :)

Hi @User_YZA30, were you able to check the previous comment? Let us know if you still need assistance :)

Hi @Vernita, a possible reason is the reverse sign checkbox has been unmarked for the custom layout when the user is customizing it. As mentioned in the previous comment, the Standard Behavior for US Subsidiaries of the Other Expense Row: This Row is set to Reverse Sign. You may verify it by Clicking Customize > Edit…

Hi @Vernita , Upon checking, the Standard Behavior for Non-US Subsidiaries of the Other Expense Row: This Row was not set to Reverse Sign. You may verify it by Clicking Customize > Edit Layout > Click on Other Expense Row > Format Sublist > Account Row Format. The Reverse sign is unmarked. On the other hand, the Standard…

Hi @User_YZA30, I've consulted this internally, and they suggested to file a support case to further investigate your concern in the internal QA environment. Let us know if you need assistance with case filing. We would also appreciate it if you can provide the case number once filed. Apologies for the limited assistance.…

Hi @Elina Kourouzidou, I tried replicating your concern but wasn't able to: Open sample Customer Payment then click Print icon: It showed the same on my end. May I know if the customer has multiple subsidiaries assigned? :)

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Hi, Everyone! @Jessie P needs our help. Don't hesitate to contribute your knowledge and best practices. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them…

Hi, Everyone! @User_9AUJK needs our help. Don't hesitate to contribute your knowledge and best practices. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them…

Hi @User_KZ7N9, it seems like your guess is on track. I tried to replicate it on our test accounts using a partner center role, however, I'm unable to assign any partner role on my end for testing purposes. The difference in the interface is also based on the center type assigned on the role. The partner role seems to have…

Hi @Tom Dalton! The AI functionalities in NetSuite are currently limited, as documented here. At present, only invoice processing/bill capture, text enhancement, NSPB, and NSAW are supported. While additional capabilities might be possible in the future, we cannot provide a specific timeline at this moment. We suggest…

Hi @User_PJ88X, please see solution below I could think of. You can try testing this on your Sandbox account. Navigate to Setup> Company> Bulk Processing Status List Click the Search link on the upper right side of the page Click Create Saved Search Button Change Search Title Under Criteria tab, Select the following fields…

Hi @User_KZ7N9, Thanks for your response. I was able to reproduce the error when I used a custom role and have user subsidiary selected on Accessible Subsidiaries on its role. I changed it to All and it's now working fine for that role: Can you confirm if it has been selected as All already and you're still experiencing…