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Thank you Todd, appreciate the insight. I'll still be taking answers if other people would like to contribute.

Thanks Alex, doing so did not reveal a NetSuite 360 role option on my employee record roles, but it did give me access into the NetSuite 360 dashboard through the support page that was my main goal.

Thanks Alex.

False statement, I can actually edit the Inline HTML fields with a Client Script. So now on a fieldChanged function and if the field is entity I do the following: try { var specialInstructions = currentRecord.getValue({ fieldId: 'custbody_special_instructions' }); if (specialInstructions) { var html1 = '<div…

Thanks Trixie. Yea I think it's similar that in my case because it was outsourced I just need to close the Purchase Order instead. Frustrating there doesn't seem to be a direct way to edit the quantity. Thanks for the additional info.

Thanks Jervin, it means a lot to know you think my approach is correct. Unfortunately I don't have much way to reduce the number of operations. Generally it is unlikely to be editing the same record at the same time, these updates come in large batches where moving 1 task in the route order then affects 20 other orders in…

Dumb workaround = CASE WHEN LENGTH({custbody5}) > 0 THEN '<div style="background-color:yellow; color:black; font-weight:bold;">' || {custbody5} || '</div>' ELSE 'Empty' END

I just ended up closing the attached purchase order which automatically closed the WO as well. Would be good if someone still has an idea of how I can get it into a state where I'm able to amend it though, as I would rather not have to close the orders and recreate them just to be able to make edits.

Thank you Michelle, very helpful suggestions and insights.

Yea that also could have been a solution. Thanks Angela Too many accounts to map individually for this project so I would have again chosen to use the Restricted to Department of each account to define the Department for the vendor.

Unchecking the Store Value checkbox on my new list field on the Vendor record is now filling it with the Department data.

Thank you both for the advice. I would try to build my own available fields and columns to store the info I need, but I think for the purposes of the greater task I'll just ignore the kit items and will be dropping this idea for now.

Thanks Angela, that does make sense but doesn't quite help answer my question and all of our kit items don't have the Display Components option turned on. I'm just looking for if there's a way or not for me to get the value of the Available column off of transactions with a transaction search. The only way I can reach the…

Applied to Transaction, I forgot about that one. Thank you so much Judith

Support unfortunately sent me around in circles but it did help me to keep going at it and I have somehow managed to solve it by using the commerce category instead of the dynamic item list. I don't understand why the item list didn't work, it was clearly blocking the customer from purchasing the items, but it was supposed…

Thanks Richard, I'll reach out to them and report back with their findings.

A

Good morning, I'm in contact with support who suggested I try to rebuild the search index. I've come back to review the changes, assuming the Index Refresh would have finished by now but my category was still empty except for 2 items. 51KS3-10 and 55V12PH are both items which are in the Dynamic item collection, they are…

There are plenty of videos available in MyLearn, but you'll need a license for this which you can obtain from your account manager. Home - NetSuite MyLearn

I'll give it a go, thanks Bry! Currently just refreshing the page in hopes my items will come back online. 😂 The caching makes it so difficult to test this. How do I know which one? There are 94 of them. 🤔

I think it was because the customer record wasn't set to 'Give Access'. Testing again now. It appears to be blocking me from adding the items to my cart now, but it's not hiding the price. Could be a customization thing, as I believe we are displaying the price not including vat or something not the default. Setting the…

Good idea, not making a difference though sadly. Dynamic customer group that is missing TAR620 Item segments setup The Item collection is the same as I shared earlier. I dunno if I can turn off CDN cache, that was forced on in a previous update I believe. I raised a case about it and believe they fixed the issue though. It…

Thanks Bry, The field comes from the Enhanced Validations and Defaulting bundle and apparently just doesn't work. Sad. Thanks for all that info, I'll keep pushing for a solution to this using the segments manager following my other thread on the topic.

I'm having a lot of trouble testing this. After setting it up with the following settings, the PPE section was empty for all my customers including the specific one. I then redid the configuration and the PPE section is once again visible to all my customers but also to the specific one. The settings in both these…

Thanks Chelsea, Yea unfortunately no luck with turning off preferred forms. It's defaulting to the Standard Sales Order form. What I need ideally is an After Record Load trigger for my workflow but that doesn't appear to exist and I've no idea how I could build a solution like this. I may just have to script this instead.

Thanks Francesca, I think I will explore the idea of converting my script to a Client One first to see if I can store and grab the values I need hidden on the form. If not, then you've given me other good ideas to test too. Thank you for that.

Thanks Splemp, Would https not be supported or be largely difficult due to either of the following possibilities? requires authenticated session cookies parsing HTML/XML from UI endpoints is unsupported I think I may just add a map in my script for now, but yea this is not ideal and will try to go for an https solution if…

Yea, thank Bry. The Philippines user case is pretty clear that it's an internet issue, yea. I am just more keen on learning why all the gaps in processing are happening and will raise it with support if you think that's the right thing to do. As that is what's affecting the majority of my users and their slow save times.

Thanks for the info about the logging Alex. Unfortunate it does make it quite a struggle. I have solved the issue with my workflow, on the Workflow Event Definition I had forgotten to select either On Create or On View or Update.

Nice one! Glad you persisted with it. 😊