Elychelle Gulen-Oracle · RPM - OTC/P2P · Blue Diamond

Thank you for your response, @Steven O. 😊 If you create a Saved Search to create the A/R Aging Report, the Account Results field actually pulls up the A/R Accounts in one column. You can also check this SuiteAnswers ID: 85341 Create AR Aging Report and A/R Aging using Saved Search and use it as a guide in creating one.…

Hi Toanne, Apologies for the late revert. I am currently testing this on my end, however, I am still unable to reproduce the same behavior. I will coordinate this internally as this needs further checking if this is a potential defect. Thank you! 😊

Hi Janis, Kindly provide the information requested so we can further check. Thank you! 😊

Hi @User_FL4CK, Were you able to check this? 😊 Let us know if the information provided in my previous comment was helpful. Hope you have a great day! 😊

Hi Lucas, Good day! Hope you are doing well. 😊 You may check the following SuiteAnswers for more information: Answer ID 85968 SuitePeople U.S. Payroll Answer ID 70026 Employee Center Management You may also reach out to your Account Manager to check these features and what would be best for your business process. Hope this…

Hi @Steven O, Good day! Hope you are doing well. 😊 Unfortunately, this is not possible as Account and Account (Line) are different. Please be advised that Account fields are sourced from the name and account field values in the Main Line of a transaction. On the other hand, Account (Line) fields are sourced from the name…

Hi @User_FL4CK, Good day! Hope you are doing well. 😊 Upon checking, please be advised that Bill Payments from ACH or EFT processing are GL Impacting once they are booked in the System. I hope this helps! 😊 ========================== If you find this reply to your question as helpful, others with the same question might…

You're welcome, @User_V5KBL! 😊

Hi @Febin Antony, Are there any updates on this concern? 😊 You may share the Support findings with the Community to help other community members who might have the same concern. Thank you! 😊

Hi @GeorgeV, Were you able to check this? 😊 Let us know if the information provided in my previous comment was helpful. Hope you have a great day! 😊

Thank you for your response, @Elizabeth Vance. Glad you are no longer receiving the error. 😊 Upon marking the Location field, you have exposed the Location column on the Items tab. This means that the system will recognize it as the source of the Location value. According to SuiteAnswers ID: 44162, if the Location is only…

Thank you for your response, @Erez Storch. 😊 Upon testing, under the Expenses tab, changing the Expense Account does not clear other columns' information. However, the Items tab has a different behavior, as upon changing the Item it clears all the other populated columns. We apologize for any inconvenience caused by this…

Hi @Janis Abernathy, Kindly provide screenshots of the sample Invoice (show Discount Item and Terms Discount) and the Payment page to check how the Discount also affects the Shipping Cost. Please hide any sensitive information. Thank you! 😊

Hi @Elizabeth Vance, Good day! Hope you are doing well. 😊 Kindly provide screenshots of the Sales Order, Invoice page when you click Next Bill, and the item Line asking for Lot Number so we can further check. Please hide any sensitive information. Thank you! 😊

Hi @User_V5KBL, Good day! Hope you are doing well. 😊 Upon testing on my end, it is not possible to create a Bill Payment Saved Search and expose the Vendor Bank Details such as Branch Number or Account Number, because there are no available fields on a Transaction Search. You can instead run a Vendor Saved Search to expose…

Hi @Erez Storch, Good day! Hope you are doing well. 😊 Upon checking, this is the standard behavior of various Transactions when you make any changes to the Item column of a Line Item. Currently, NetSuite clears all the line information on a line whenever you select a new Item. Please be advised that this behavior is being…

Hi @Yumiko Fourbs, Good day! Hope you are doing well. 😊 Kindly add the filter Amount Remaining = greater than 0 on your Criteria. This will only show Bill Credits which have Unapplied Amounts. You may also check and refer to SuiteAnswers ID: 32791 Saved Search to pull up Bill Credits with Unapplied Amount. I hope this…

Hi @Janis Abernathy, Good day! Hope you are doing well. 😊 Please be advised that this may be due to aside from having a Discount Item, it also has a Term Discount. And the Accounting Preference INCLUDE SHIPPING FOR TERM DISCOUNTS is enabled on your Account. Kindly check the Billing subtab, and check if the Terms field is…

Hi @GeorgeV, Good day! Hope you are doing well. 😊 Upon checking and testing on my end, when the Payment Instruments feature is not enabled in the Account, this is indeed the standard behavior after Release 2023.1 as I was not able to edit the Memo field and even without making any changes on the Expiration Date field, it…

Hi @Alfredo Talamantes, Welcome to NetSuite Support Community! Thank you for creating this thread. 😊 Our gurus/members will look into your concern and get back with more information. To everyone, feel free to share your insights! 😊

Thank you for your response, @Vernita. 😊 Upon testing on my end, I was able to confirm that this also applies to Credit Memos from Return Authorizations. Hope this clarifies your concern. 😊

Thank you for your response, @tmarck. 😊 If this happens again, it is best to file a Support Case so they can further check and test what causes this on the backend. Thank you! 😊

Hi @nag_m, Were you able to check this? Let us know if you were able to check the article provided and if it works for you. 😊

Hi @Peter Ries - Oracle NetSuite-Oracle, Glad to have you with us today. Thank you for creating this thread. 😊 Kindly allow us some time to check this on our end and we’ll get back to you with details. Any other users who can share their insights? Feel free to add your comments! 😊

Hi @Mark Goode, Welcome to NetSuite Support Community and thank you for posting! 😊 To our members out there who would like to share their insights -- Don't be shy and comment on the thread and share your insights! 😊

Hi @User_ZCWF3, Thanks for creating this thread! 😊 We'll be looking into this one for you and we'll see what we can do. We'll reply to you with the answers as soon as possible. To everyone, feel free to share your insights! 😊

Hi @Emzap, Unfortunately, this is the standard behavior of the system. If upon creation of the Sales Order, the default status is already Pending Fulfillment, it means that the Customer cannot edit it in any way when they already submitted the Order using the Customer Center. To request product enhancement, please use the…

Hi @tmarck, Good day! Hope you are doing well. 😊 Upon checking, the issue may be caused by the slowness of processing which could have been due to browser connectivity. It would help if the browser's cache be cleared or an alternate browser be used when processing a huge number of Checks. Is this still happening on your…

Hi @Emzap, Thank you for posting your concern here. 😊 Kindly check if the Sales Order is already approved and is under Pending Fulfillment or another status other than Pending Approval. Please be advised that if the Sales Order is not in Pending Approval status anymore, even if the Customer Center has Edit permission,…

About the Billing Address "Blank, Default Billing = YES", if you click Yes, it means that the address is the designated Default Billing Address. It's the same as marking the Default Billing checkbox, in the UI.