Elychelle Gulen-Oracle · RPM - OTC/P2P · Blue Diamond

Hi Sam, Good day! Hope you are doing well. 😊 Kindly check in the Netsuite UI, if in the Customer record, the Currency field was changed to Currency Symbol. You may check it by creating a new Customer record, then navigating to the Financial tab, under the Currencies sublist. If this has been indeed changed to Currency…

Hi @Febin Antony, Good day! Hope you are doing well. 😊 According to SuiteAnswers ID: 9077 Voiding, Deleting, or Closing Transactions, "From the Actions list on the transaction, select Delete. This option appears only if the Void Transactions Using Reversing Journals preference is not enabled." Upon checking and testing, I…

Hi @nag_m, Can you please also provide the CSV Import Mapping, and the error message after the CSV fails? This is for us to replicate the same scenario. You may also check and refer to this SuiteAnswers ID: 37622 CSV Import to Offset and Remove Journal Entries in the Pay Single Vendor Page. Thank you! 😊

Hi @tech work, Do you find any comments for this concern helpful? 😊 Your feedback is highly appreciated. Thank you! 😊

Hi @Vernita, Were you able to check this? 😊 Let us know if the information provided in my previous comment was helpful. Thank you! 😊

Hi @User283824, Good day! Hope you are doing well. Upon further checking, the ability to write off Customer Overpayments without going through the Accept Customer Payments page is not yet possible in the current version of NetSuite. It is logged and being tracked under Enhancement 110199 Ability to write off customer over…

Hi @Nickoletta Gounaris, Good day! Hope you are doing well. 😊 Please be advised that if the Purchase Order has linked transactions, the system will not allow you and will throw an error as below: To be able to delete the Purchase Order, you need to also delete the related transactions first. Please also note that once we…

Hi @tech work, Good day! Hope you are doing well. 😊 Please be advised that if you are using a standard Purchase Order Transaction form or a custom one, you need to expose the Shipping subtab by customizing the form. Upon testing, as a standard behavior, the Purchase Order Ship Date is populated based on the Purchase Order…

Hi @Carlos Razo, Good day! Hope you are doing well. 😊 According to SuiteAnswers ID: 106036 The Mexico Localization SuiteApp - Improvements to CFDI v4.0, CFDI migration with v4.0 is not automatic and you must first manually reinstall the XML templates. Otherwise, you will be able to continue certifying CFDI with version 3.3…

Hi @nag_m, Kindly share the steps to reproduce the CSV Import by providing screenshots of the file and CSV Import Mapping. Please do not forget to hide any sensitive information. Thank you! 😊

Hi @Vernita, Good day! Hope you are doing well. 😊 Upon further checking this is a standard behavior of the system, it allows Users to apply Credit Memos against Invoices of other Subcustomers of the same Parent Customer. This is due to Credit Memos being applied to Payment Transaction (Parent-Level) and not to the Invoice…

You're welcome, Yumiko! Glad to be able to help. 😊

Hi @nag_m, Thank you for creating this thread! 😊 Our gurus/members will look into your concern and get back with more information. To everyone, feel free to share your insights! 😊

Hi Yumiko, Thank you for your response. 😊 As mentioned in SuiteAnswers, any role can be customized to work with invoice summary records and their generation or regeneration. Also, upon testing, for Invoice Summary, there is no difference between a Role with Sales Center or Accounting Center types as long as they have…

Hi @HoJo, Good day! Hope you are doing well. 😊 Upon checking, this is not yet possible in NetSuite and is currently logged as Enhancement 227334 Global Search > Preference to exclude certain standard record types from appearing on the Global Search Result. You can vote for this enhancement on the SuiteIdeas page. At this…

Hi @Dwight Schrute, Good day! Hope you are doing well. Upon checking, the ability to create an Incoterm that you can use as the Related Incoterm as well is currently a system limitation and is logged under Enhancement 351538 Accounting Lists > Add 'Custom' Selection In 'Related Incoterm' value list. You can vote for this…

Hi @User_UZTSO, Thank you for posting! 😊 Our gurus/members will look into your concern and get back with more information. To everyone, feel free to share your insights! 😊

Hi @User_W15BB, We suggest monitoring that NetSuite Status page for now and you may also call the NetSuite Support hotline (1-877-638-7848) for critical concerns. Thank you!

Hi @User_W15BB, Thanks for posting your concern here! 😊 Kindly allow us some time to check this on our end and we’ll get back to you with details. To other members, are you experiencing the same? 😊

Hi @esabis, Glad to have you with us today. Thank you for creating this thread. 😊 We'll be looking into this one for you and we'll see what we can do.

Thank you for letting us know, @User_VHP8Q! Apologies for the limited assistance. 😊

Hi Yumiko, Please be advised that you need to edit Script Deployments for this. Kindly check SuiteAnswers Article 43147 Roles and Permissions for Using Japanese Invoicing to be able to grant permission in generating an Invoice Summary. Thank you! 😊

Hi @Varonis inc., Were you able to check this? 😊 Kindly provide the requested information if you need further assistance. Thank you! 😊

Hi @User_VHP8Q, Kindly provide the additional information so we can further check. Thank you! 😊

Hi Yumiko, Kindly provide the steps you have taken before getting the Permission Violation error. Thank you! 😊

Hi @BryanL, Good day! Hope you are doing well. 😊 I have made some testing on my end and I was able to create a Saved Search to show the Items purchased by the Customer for the first time. To achieve the Saved Search, it is needed to use Summary Type = Minimum for the Date field. However, it is not sending Email Alerts even…

Hi @User_PMQWD, Good day! Hope you are doing well. 😊 According to SuiteAnswers Article 8393 Scheduling a Report, if the user who created the report schedule leaves your company, you cannot edit the from email address. You can, however, recreate the report schedule so that the reports are sent using your email address.…

Hi Yumiko, Good day! Hope you are doing well. 😊 I have made some testing on my end and I was able to give permission to a Sales Role with a Sales Center type. Here are the steps you may take: 1. Edit the Role 2. Under Permissions > Transactions tab, add Invoice Summary and select a Level 3. On the Permissions > Setup tab,…

Hi Kedalene, Were you able to check this? 😊 If the information provided in my previous comment was helpful, then we would greatly appreciate if you can click "Yes" on “Did this answer your question?” on the previous comment. This will also help other community members who might have the same concern find the answer easier.…

Hi @User_YMWNR, Do you find any comments on this concern helpful? 😊 Your feedback is highly appreciated. By marking Yes on the "Did this answer the question?" question, it will tag the comment as Accepted Answer. With this, it will also help other members of the community that might encounter the same reported behavior.…