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Discover new innovations across NetSuite with 2026 Release 2
■ NetSuite 2026.2 Release Notes
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■ Release Preview Guide
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■ NetSuite 2026.2 Release Notes
■ NetSuite SuiteApps Release Notes
■ NetSuite Sneak Peeks
■ Release Preview Guide
■ Release Preview Test Plan Template
Action Required: Review and submit pending reconciliation matches before the NetSuite upgrade to avoid rework. After 26.2, unsubmitted matches will be unmatched. For more details, see SuiteAnswers 1047397
How to easily offset Customer Overpayments?
Hi
We would like to write off some overpayments done by our customers (usually decimals)
E.g when customer's invoice amount is Rs 4,984.60 , he paid us Rs 4,985 so we have Rs 0.40 overpayment in our reports and -0.40 Rs in our Statement of Accounts.
Is there an short way to remove/write off these amounts ?
I have searched and tested below, it is working but it involves 2 different steps instead of one,and user finds too lenghty to just to remove some decimals and very have many of them....
a)TO create an "Other Charge" type item and create an invoice and then apply the overpayment to this invoice using "Accept Customer Payments".
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