Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
How to apply Credit Memos to its Subcustomer only?
Hi There
I have a use case where often the parent customer pays on behalf of the child customers.
The invoices themselves are raised against the child customers.
I had enabled the 'consolidated payment' feature to allow this.
However, now, when applying a credit memo (for example) raised against the child customer, in the list of invoices to apply it to, all invoices related to the group appear
I would've expected that to only be the case if the credit memo was raised against the parent.
For example
Here, the credit memo is raised against the Child A customer account.
Tagged:
0