プロフィール
コメント
-
@User_JHQ5V, Since you are using the same address as the shopper initially entered, I assume that you are just changing the formatting or adding some details in the Shipping Addres for pickups. I believe that you can use the Scriptable Cart and Checkout feature here, which will allow you to apply the formatted address…
-
Hi @User_JHQ5V, Is the address being added successfully in the Lead record? If yes, the issue is that the webstore is not picking up this added address?
-
@David Levinson, thanks for confirming this. I think @Shamaine Chan-Oracle can help us on this as well!
-
@David Levinson, Can you specify the transaction type of your Saved Search? This will help us in identifying the correct team for your concern. Thank you!
-
Hello @User_BZFYV, Thank you very much for posting your very first thread! We are absolutely thrilled to have you in the Support Community! If you can kindly update your member profile, to reflect your name, that will be really great! ? As for your concern, I will be coordinating this internally for now to identify the…
-
Hello @Ancana, Thank you very much for posting this thread! We are glad to see you being active in the community! Kindly let me coordinate this internally for now to identify the best way to assist you on this. To the community, please feel free to jump in on the discussion!
-
Hello @David Levinson, Thank you very much for posting this thread! We are glad to have you back in the community. Kindly let me tag my colleagues, @Jack Daryl O Espiel-Oracle and @Pauline Joy Cac-Oracle, who have the expertise on this area. Any thoughts on this one, Jack and Pauline? ? To the community, please feel free…
-
Thank you for confirming this. As of now, Customers and its Sub Customers are considered as a different entity in the web store. Hence, transactions made by the Sub Customers will not be accessible to the Parent Customers, and vice-versa. Here is the SuiteAnswers article that explains the behavior of Customers and Sub…
-
Hello @User_2L0OF, Is this still happening? I tried checking out on your web store and I was unable to encounter the errors.
-
@Central Scrutinizer, I might have missed your intentions with using the feature for your SCA site. Can you provide more details regarding what you wish to accomplish with the feature? Especially using it for the Customer Sub-customer relationship to display Invoices and Accounts Due in your SCA site? Am I correct to…
-
Hello @Central Scrutinizer, I was able to test the Consolidated Invoices on my SCA web store, it appears that this feature is not yet supported in SCA. The Invoice Groups were not showing under My Account > Billing > Invoices. Additionally, when I tried to process an order from the web store, that uses Invoice as the…
-
Hello @User_JHQ5V, Thank you very much for posting your first thread! We are absolutely happy to see you in the NetSuite Support Community! If you can kindly update your member's profile to reflect your name, that will be very helpful for us to address you properly. ? As for your concern, which User Event Type are you…
-
Hello @John Jacobs, Thank you for posting this thread! We are glad to have you back in the community. ? Kindly let me tag my colleagues, @Erick Dela Rosa-Oracle and @Mikko De La Fuente-Oracle, who have the expertise in this area. Any thoughts on this one, Erick and Mikko? To the community, please feel free to add your…
-
Hi Julien @User_4BKFI, Thank you very much for posting your very first thread! We are absolutely happy to see you in the NetSuite Support Community. If you can kindly update your member's profile, to reflect your name, that will be very helpful for us to address you properly. ? As for your concern, kindly let me tag our…
-
Hello Vernita, Are you accessing SuiteAnswers for OpenAir by navigating to User Center > Support > Go to SuiteAnswers button?
-
@Lina Fetter, What browser are you currently using? Can you try navigating to the NetSuite Support Community website using another browser and see if the issue still happens?
-
Hello Don, That's good to hear! I'm glad that the issue has been resolved. Have a great day!
-
Just to add on my previous comment, I was able to check the image URLs and saw that you were using HTTP instead of HTTPS. Can you also try changing your image URLs from: http://calcompgs.com/SSP%20Applications/NetSuite%20Inc.%20-%20SCS/SuiteCommerce%20Standard/Assets/NewMedia.jpg to…
-
Hello Don, Thank you very much for the attachments and the web store URL. Upon checking, it appears that the issue is being caused by your SSL Certificate as the following error is being shown for the images: ERR_CERT_AUTHORITY_INVALID. Have you recently made any changes to your SSL Certificate? For basic troubleshooting,…
-
Thanks, Mich! Hello @Don Lightfoot, I was unable to see the images you have attached, is it possible for you to reattach them? Additionally, can you indicate your webstore's URL so that I can check this further? Thank you!
-
Hello @Ancana, How have you been? Thank you very much for posting this thread, we are glad to see you back in the community! Kindly let me tag my colleagues, @Joy Noreen Magoling-Oracle and @Ivy Lopez-Oracle, who specialize in this area. Any thoughs on this one, Joy and Ivy? ? On a side note, I was able to find a related…
-
Hello @Charles B, Thank you very much for posting this thread! We are glad to have you back in the community! Kindy let me tag our gurus, @Jack Daryl O Espiel-Oracle and @Pauline Joy Cac-Oracle, who specialize in this area. Any thoughts on this one Jack and Pauline? ? To the community members, please feel free to add your…
-
@lilywu, After further testing this, I was able to confirm that there is currently no field that we can use for a Saved Search to return the Associated Images of an item. However, there is already an enhancement request for this under Enhancement #264870 - SCA > Reports > Saved Searches > New > Ability to Create an Item…
-
Thanks Ivy! Hi Lily, kindly let me check this on my end and I'll update you as soon as I have tested this! ?
-
Hello @User_V9GHY, Thank you very much for posting this thread! We are glad to have you back in the community! If you can kindly update your member profile to reflect your name, it would be very helpful for us to address you properly! As for your concern, kindly let me coordinate this with my colleague @Michelle…
-
Hello @Liz Madrid, Thank you very much for creating this thread! We are glad to have you back in the community! Let me tag my colleague, @Shamaine Chan-Oracle, who has the expertise in this area. Any thoughts on this one, Shamaine? ? To the community, please feel free to comment your ideas and suggestions!
-
@Carissa, I have coordinated this internally and I was able to confirm that the case will be attached to the Enhancement request. Thank you very much for working with me on this! ?
-
@Carissa, No worries! Thank you for updating the post. ? The lists with more than 90 items needs to be deleted since this will prevent the other lists, under the customer's account, to be loaded. The list button will be stuck at "Loading Lists..." as long as there is a Product List with more than 90 items. I'm afraid that…
-
@Carissa, I was able to replicate the issue on my end as well. After further checking this internally, I can confirm that the Product List can only accommodate up to 90 items. However, an Enhancement request has already been created for this: Enhancement #481411. What we can do is to breakdown the Product Lists, with items…
-
@Carissa, Kindly edit your post and kindly remove the user's credentials. Please remember that this is a public forum and anyone can obtain information and have access to these threads. Even if the credentials were for a test account, this still allows unauthorized users to access your web store as a registered shopper. I…