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Hello, @User_KPKVE. Good day. @Dale H is right. Enhancement Request # 88474 is still in progress and open as of now. You may visit the SuiteIdeas page to search and know more about existing Enhancement requests. You may also submit new SuiteIdeas. Thanks!
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Hello, @kariingvaldson. Good day. Just following up to see if you were able to review our previous comment. Thanks!
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Hello, everyone! If you have any thoughts or ideas you'd like to contribute in this discussion, please feel free to do so. Your comments are always appreciated.
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Hello, @kariingvaldson. Yes, please do that to verify. Also, I just want to share my findings from my tests that the Credit Card of the Child Customer is not available on the Cash Sale once the Parent is selected, and that if the Parent has a different default Credit Card saved on the Customer record, that will be the…
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Hello, @kariingvaldson. Good day. I had to edit your comment because the screenshot contained sensitive information such as your company name and customer name. Just to clarify, is the Customer selected in the Cash Sale the Parent Customer? And yet, you were still able to manually select the Child Customer's Credit…
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Greetings, everyone! Please feel free to share your thoughts, opinions, and ideas with us. We encourage an open and collaborative environment conducive to sharing and learning.
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Hello, @Eklon Eleuterio. Good day. May I ask if your issue occurs only when Customer Payments are created via RESTlet? When you create them manually in the UI, does the Memo you set in the main line get inherited by all of the GL Impact lines?
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Hello, @User_44UPO. Yes, it will still be routed for approval. Provided that you mark the VENDOR BILL-PURCHASE ORDER CONNECTION CHECK exception criteria on your approval rule; if you bill only one item in the PO, then you add an expense line on the bill that is not from the PO, the system will route the Vendor Bill for…
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Hello, @Javier P. Good day. Just following up if you were able to see our previous comment. Thanks!
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Hello, @User_MT8XE. Good day. Just following up to see if you were able to review our previous comment. Thanks!
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Hello, @User_44UPO. Good day. To achieve your requirement to route the Vendor Bill for approval when there is an additional expense line that is not existing from the originating Purchase Order, what you can do is to enable the following Exception Criteria in your Vendor Bill Approval Rule: VENDOR BILL-PURCHASE ORDER…
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Apologies, I did not see your latest comment @User_44UPO. Let me research on that.
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Hello, @User_44UPO. Good day. May we ask how you record or add the freight or tariff charge in the Vendor Bill? May we ask for a sample screenshot of the Purchase Order and the Bill or Vendor Invoice with the additional freight or tariff charge? Please redact any sensitive information such as your account number,…
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Hello, @Javier P. Good day. May we ask how are you exporting the saved search? Is this happening on all of your saved searches? Are there any other users or roles that are experiencing this issue? If this is just happening on one specific saved search, may we ask for the following information: What is the Saved Search…
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Hello, @User_MT8XE. Good day. Unfortunately, the Customer Mapping Rule will not apply if either the Memo or the Payor columns have values that are different from the rule you saved. If this is the case, you will need to manually select the Customer again if you wish to apply the bank line as payment to the Customer's…
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Greetings, everyone! Please feel free to share your thoughts, opinions, and ideas with us. We encourage an open and collaborative environment conducive to sharing and learning. — In the meantime, you might be interested in participating in our Weekly Quiz. You only have until June 27, 2PM ET to comment on your answers and…
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Hello, @kariingvaldson. Good day. Just following up to see if you were able to review our previous comment. Thanks!
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Hello, @kariingvaldson. According to my tests in my own account, following NetSuite's native behavior without any customizations, the Payment Instruments available to be selected in a transaction are only those of the Customer selected. For example, if the Customer selected in a Sales Order is the Child, then the Payment…
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Thank you for these additional information, @kariingvaldson. My understanding is you are using the Consolidated Payments feature so that the Parent Company can be the one selected to pay for the sale. My theory is that the card you used to authorize the Sales Order is saved on the Child customer record ABC Elementary…
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Hello, @Intelligere1.0. So, in your Sales Order, you have added those three items that are not from Subscription records, is this correct? And, then you bill it? Or are you really using native SuiteBilling Subscription records? I just wanted to clarify because you mentioned NetSuite ERP Platform - SuiteBilling Enhancements…
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Hello, @Jake Pangan. Good day. Just following up to see if you were able to review our previous comment. Thanks!
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Hello, @emcee_uk. Good day. Yes, it is possible and very similar to importin Bill Payments applied to Vendor Bills. Below is an example you can refer to. First, create a file to import with the following columns: External ID Internal ID of Expense Report Payee Internal ID Date Posting Date A/P Account Currency Exchange…
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Hello, everyone! If you have any thoughts or ideas you'd like to contribute in this discussion, please feel free to do so. Your comments are always appreciated. — In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed…
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Hello, everyone! If you have any thoughts or ideas you'd like to contribute in this discussion, please feel free to do so. Your comments are always appreciated. — In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed…
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Greetings, everyone! Please feel free to share your thoughts, opinions, and ideas with us. We encourage an open and collaborative environment conducive to sharing and learning. — In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is…
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Hello, @Intelligere1.0. Good day. Per checking your screenshot, it does not look like you are using or you are referring to SuiteBilling Subscriptions. Can you confirm this? And if so, may we confirm if your Items Platform Subscription and Support Subscription just regular Non-Inventory or Service Items you added to a…
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Hello, @User_Q3A12. You can watch this video to learn how to resolve the issue. Thank you! WATCH: How to Reprocess Payment File Administration records that are Stuck in Queue?
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Hello, @User_Q3A12. Good day. Yes, you can delete the Bill Payment record. However, for proper audit trails, I recommend opening the Payment File Administration (PFA) record and clicking the Reverse Payments button instead. Then, you could navigate to the EFT - Bill Payments page again to create another Payment File for…
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Hello, @kariingvaldson. Good day. Just wanted following up to see if you were able to review our previous comments. Thanks!
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Hello, @Jake Pangan. Good day. Alternatively, you may also do the following: 1. Create separate Transaction Saved Searches for each transaction type. Make sure to include as columns those fields that you typically need or are mandatory when creating transaction records in your account, such as customer/vendor name,…