Hello, @emcee_uk. Good day. Just following up to see if you were able to review our previous comment. Thanks!

Hello, @kariingvaldson. Good day. I had to edit your post because it contained sensitive information such as actual links to your transactions in your account, actual addresses, and actual customer names. Can you tell us more about the Charge to Parent checkbox in your Sales Orders? Is this a custom field? Is your issue…

Greetings, everyone! Please feel free to share your thoughts, opinions, and ideas with us. We encourage an open and collaborative environment conducive to sharing and learning. — In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is…

Hello, @emcee_uk. Good day. Correct, that is the standard behavior. If the Subscription Start Date is set to a future date, the option to manually renew the subscription by clicking the Renew button will be disabled. This is due to the native behavior of Subscription Change Orders, which prevents creating a change order…

Hello, @SweetBiller. Good day. Just following up to see if you were able to review our previous comment. Thank you!

Hello, @Gracelin Edith. Good day. Just following up to see if you were able to review our previous comment. Thanks!

Hello, @User_DV2PL. Good day. If you are not using a One-World account where Subsidiaries can represent each Branch and where Customers can be created for specific Subsidiaries, your idea of adding a Branch field to a Customer record, and setting up parent-child relationship for each shipping address makes sense to me.…

Hello, @User_ECQOX. Just following up to see if you were able to review our previous comment. Thanks!

Hello, @SweetBiller. Good day. Configuring the pricing information specific for Overage quantities of Commit plus Overage subscription line types is not done in Price Plan imports, but rather in Price Book imports. The fields available in Price Plans are just the same for both the committed and overage quantities. Here is…

Hello, @Elina Kourouzidou. @Tiru Chembeti is correct. Unfortunately, the liability account credited when recording Customer Deposits is not changeable in the standard NetSuite environment. This is currently an enhancement request logged on Enhancement # 119662: Please add the ability to change the liability account…

Hello, @Gracelin Edith. Were you able to see Other Relationships field as one of the NetSuite mapping fields when updating or creating Customer records via CSV Import? If so, please tell us if you have found a way or a workaround. Right now, it is documented that this is not yet available in NetSuite and there is an…

Hello, @User_ECQOX. Good day. I had to edit your comments because it contained your actual vendor name which is a sensitive information. I just wanted to clarify if my understanding is correct, when you updated the Vendor record via CSV Import, the Name field value unexpectedly changed from the actual Company Name to…

Hello, @User_84VR3. Good day. @K Mukesh is right. The ability to update Customer records and set Other Relationships for it (e.g. Vendor) via CSV Import is not yet available in the standard NetSuite account. This is currently an enhancement request logged on Enhancement # 208732: Expose the 'Other Relationships' field on…

Hello, everyone! If you have any thoughts or ideas you'd like to contribute in this discussion, please feel free to do so. Your comments are always appreciated. — In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed…

Hello, everyone! If you have any thoughts or ideas you'd like to contribute in this discussion, please feel free to do so. Your comments are always appreciated. — In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed…

Thanks, Angela. Hello, @Vasya_2, Angela's comment is right. Let us know if you have additional questions.

Hello, @User_APABE. Good day. Just following up to see if you were able to review our previous comment. Thanks!

Hello, everyone! If you have any thoughts or ideas you'd like to contribute in this discussion, please feel free to do so. Your comments are always appreciated. — In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed…

Hello, @User_APABE. Of course you can always add Main Line set to True as one of the Criteria to avoid multiple lines or rows per transaction. Please see helpful SuiteAnswers articles below: Main Line in Transaction Search Criteria Advanced Search Criteria Filters Defining Standard Search Filters Using Expressions in…

Hello, @Bill Quinn. Good day. Unfortunately, with NetSuite's native Payment Instruments feature, payment card tokens and other payment instruments can only be stored in the customer record. This allows them to be used in transactions, but there is no option to store these details directly in the transaction record. You…

Hello, @Intelligere1.0. Good day. The Pay When Paid bundle, unfortunately, has already been deprecated since July 1, 2019 and this is no longer supported by NetSuite Support. However, this could be available to your account as part of a Professional Service (PS) customization project. If you have specific questions about…

Hello, @Tom Dalton. Good day. Just checking in if you were able to see our previous comment. Thanks!

Hello, @User_APABE. Good day. To achieve this saved search, you may follow the setup of the transaction saved search below: Under Criteria subtab > Standard sublist, set the following fields: Under Criteria subtab > Summary sublist, set the following: Set the description as below: Here is the formula syntax: CASE WHEN…

Greetings, everyone! Please feel free to share your thoughts, opinions, and ideas with us. We encourage an open and collaborative environment conducive to sharing and learning. — In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is…

Hello, @Tom Dalton. We would like to ask for the following: Screenshot of your Saved Search Criteria subtab Screenshot of your Saved Search Results subtab Screenshot of the returned results with the unexpected/incorrect Sales Order/s and please briefly explain what your expected result should be Screenshot of one sample…

That's good to hear, @User_J26ZS. Please consider clicking "Yes" on "Did this answer the question?" for the comment below. It's a quick and easy way to let us know that the solution worked for you. Plus, it helps others with the same question find the answer quickly, and you'll earn points and unlock the Answer Accepter…

Thank you, @User_J26ZS. I had to edit your screenshot because the formula contained actual customer names which is a sensitive information. To add a criteria to include only specific customers, you may consider the below. For example, I have three Customers in my account whose transactions I want to pull up in my saved…

Hello, @User_J26ZS. Good day. We would like to ask for the following information: Screenshot of the Saved Search Criteria Subtab Screenshot of the Saved Search Results Subtab Are you using NetSuite' native Employee Commissions feature? Please make sure to redact any sensitive information such as Account Number,…

Hello, @Tom Dalton. Good day. Just following up to see if you were able to review our previous comment. Thank you!

Hello, @User_WUH6O. Good day. Just following up to see if you were able to review the previous comments on this thread. Thank you.