Hi, On the Customer Record, be sure that the exact value of the Tax Item is the one being used on the Custom Field. As much as possible, copy the Tax Item from the Customer Record. Spaces and everything else should be the same since this might be the reason. If this still did not work, would it be possible to create a new…

Hi, It is possible to have a partial payment given the following: If the Payment is smaller than the Invoice, the whole payment will be applied on the Invoice then it will still be Open since there is still an Amount Due If the Payment is bigger than the Invoice, but Partial Payment has been applied, the Invoice will still…

Hi, I am a bit confused on the concern/customization you are requesting. You have mentioned that We have a script that is triggered when a button is clicked, but we have some scenarios where we know it should always be clicked and I'd like to set a workflow to say for example when the status changes to closed click the…

Hi, Thank you for posting and welcome back! Please allow our gurus to check into this. To other members, feel free to share your insights. Have a great day!

Hi, Thank you for posting and welcome back! Please allow our gurus to check into this. To other members, feel free to share your insights. Have a great day!

Hi, Thank you for posting and welcome back! Please allow our gurus to check into this. To other members, feel free to share your insights. Have a great day!

Hi, Would it be possible to send a screenshot of the record with the button? Are you just starting to create a workflow or do you already have one? Thank you, Joahnna

Hi, Upon checking, this is a system limitation for now. You can vote for the Enhancement Request by either submitting a case to NetSuite Customer Support or via SuiteIdeas. Refer to these SuiteAnswers Articles for the steps on voting thru SuiteIdeas: • 30288: Steps to Navigate to SuiteIdeas • 10054: Voting for Enhancements…

Hi, Upon checking, this is a system limitation for now. The following related Enhancement Requests have been filed for the possibility of implementing those features in the future: Enhancement 277588 Advanced PDF/HTML Templates > Access related records from sublist Enhancement 504409 Printing of Custom Records> be able to…

Hi, Sadly, yes. Thank you for your understanding, Joahnna

Hi, Unfortunately, upon checking, this is a system limitation for now. The following related Enhancement Requests have been filed for the possibility of implementing those features in the future: Enhancement 126956 Please add the ability to mass update (sales) transactions forms used, e.g. from sales order - cash sale form…

Hi, Requesting for additional information 😊 Thank you, Joahnna

Hi, Did the solution resolved your concern? Let us know your thoughts 😊

Hi, I have created a Custom Body Field on my end to get the value of the Custom Entity from the Customer Record. Here is the setup. kindly change the internal ID to your Custom Entity internal ID. Then I added it to the PDF Template: It shows on my Invoice PDF Printout. Hope this works on your end too 😊

Hi, Thank you for posting and welcome back! Please allow our gurus to check into this. To other members, feel free to share your insights. Have a great day!

Hi, For this part "Is it possible to put a space between the Company Name Country (United State) and Bill To lable?" You can add this code <br /><br /><br /><br /><br /><b> you can add more as needed. For this part "Also the bottom half of the grey box has shifted to the left. It needs to be aligned with the upper half." I…

Hi, Would it be possible to send a screenshot of the setup you had on your end as well as the CSV you created? This is so that we could try this on our end. Thank you, Joahnna

Hi, Upon checking, this is a system limitation for now. As of now, there is no filed Enhancement for this. You can vote for the Enhancement Request by either submitting a case to NetSuite Customer Support or via SuiteIdeas. Refer to these SuiteAnswers Articles for the steps on voting thru SuiteIdeas: • 30288: Steps to…

Hi, Upon checking, this is a system limitation for now. The following related Enhancement Requests have been filed for the possibility of implementing those features in the future: Enhancement 98050 System Email Templates > Ability to customize the system generated email notifications for Purchase Orders This is also the…

Hi, When you mentioned that it did not work, may I know if there is an error showed? Also, would it be possible to send a screenshot of the setup you had on your end as well as the CSV you created? Thank you, Joahnna

Hi, This is the thread I have created for you. Kindly wait for our gurus to get back to you on this, Thank you, Joahnna

Hi, A gentle follow up on the information requested 😊 thank you, Joahnna

Hi, Did the solution helped you? Let us know about your thoughts. Thank you 😊

Hi, Did the solution helped you? Let us know about your thoughts. Thank you 😊

Hi, I have tried this on my end and it seems to be working. To check if I understood it clearly, if the Tax Item is ESG-FR then the field should show Vat Exemption but if not, it should be null? Here is what happens on my end. Since I do not have ESG-Fr, I used CA_ALAMEDA CO case when {taxitem} = 'CA_ALAMEDA CO' then 'VAT…

Hi, May I know what record this is? Also, what sublist and field? is it a Standard field? Would it be possible to send screenshot so that we may try it on our end? Thank you, Joahnna

Hi, I have found a SuiteAnswers Article regarding this. SuiteScript Error: "SSS_INVALID_SUBLIST_OPERATION" - 45324 Let us know if this works on your end 😊

Hi, Here is what I found. Since you just want the Company Name to be only on the First Page, we can just remove the Company Name on the <macro id="nlheader"> and </macro>. Here is the PDF printout on my end: first page : second page : So as you can see, the Company Name is still on the upper part which seems like it is…

Hi, Thank you for posting and welcome to the community! Please allow our gurus to check into this To other members, feel free to share your insights. Have a great day!

Hi, If that is the case, I think we need to use csv import instead. Be sure to add Internal ID of the Records you need to update, the Form to be used and the Department Field must also be added on the mapping and input the Value you need to show up on the Standard Department Field. Let us know if this works 😊