Hello @paula.courtemanche , Thank you for being with us today and for posting your question here! Kindly allow our gurus some time to check this for you. Thank you, Joahnna

Hello @Tom Dalton , Welcome back to the community! Thank you for posting your question here. Allow our gurus to review your concern and perform their initial investigation. Anyone who also have insights that may help, feel free to join this thread! Thank you, Joahnna

Hi @Ari Heitner , Welcome back! Thank you for being with us today and for posting your question here! Kindly allow our gurus some time to check this for you. Anyone who also have insights that may help, feel free to join this thread! Thank you, Joahnna

Hi Stan, Welcome to the community!! Based on my understanding, what you want to do is to create a Saved Search for the Custom Record and add a filter using the Custom Field on the Criteria tab. Let me know if I understood it correctly. Would it be possible to send us a screenshot of the Saved Search you have created and…

Hello @Martha Hakes , Welcome back to the community! Thank you for posting your question here. Allow our gurus to review your concern and perform their initial investigation. Anyone who also have insights that may help, feel free to join this thread! Thank you, Joahnna

Hello , Thank you for being with us today and for posting your question here! Kindly allow our gurus some time to check this for you. Anyone who also have insights that may help, feel free to join this thread! Thank you, Joahnna

Hi, Good day. Here are the testing I had on my end. I have tried replicating the custom column fields you showed me and used the formula you have though I have changed the ID of the fields. Another difference is that my Custom field (Customer Part Number) is not locked. Kindly refer to the screenshots below: It is showing…

Hi, You have mentioned that you have created a third custom filed. If I understood it correctly, what it does is that, it has a formula NVL(REPLACE({custcol_mie_comment_sales_line},'*',''),REPLACE({custcol_scm_customerpartnumber},'_','')), it should show correctly but it is giving you an error. You have 2 different custom…

Hi, Did the given solution above help address your requirement? If so, we would greatly appreciate you giving us an update and clicking "Yes" on “Did this answer your question?” for the solution post which will also help us and the other community members track replies that are meaningful. If not, we would be glad to…

Hi, Would it be possible to try the steps below? Let me know if this works ? Thank you, Joahnna ========================= If you find this reply to your question as helpful, others with the same question might find it helpful as well. By marking “Yes” on the “Did this answer your question?”, you’ll be able to aid the…

Hi Josh, Good day! I have checked into this one and tried a couple of things like creating workflow and creating a new Save & Accept button as an alternative solution but I have found out that it is not possible. Unfortunately, there is no existing Enhancement filed for this. You may submit an idea to the SuiteIdeas page.…

Hello , Thank you for being with us today and for posting your question here! Kindly allow our gurus some time to check this for you. Anyone who also have insights that may help, feel free to join this thread! Thank you, Joahnna

Hello , Thank you for being with us today and for posting your question here! Kindly allow our gurus some time to check this for you. Anyone who also have insights that may help, feel free to join this thread! Thank you, Joahnna

Hello @Curtis Beene , Thank you for being with us today and for posting your question here! Kindly allow our gurus some time to check this for you. Anyone who also have insights that may help, feel free to join this thread! Thank you, Joahnna

Hi Vernita, Yes, this is possible through scripting. Please take note that we can only advise whether a scripting or workflow solution is possible. You may discuss your technical requirements with your own in-house developers or with our Professional Services Team through your Account Manager. Thank you, Joahnna

Hi Josh, To confirm, what you want to do is to show the Save & accept deposit button upon creating the Sales Order even before saving it and before clicking the Edit button once it is created? For example, Navigate to Transactions > Sales > Enter Sales Order Input values Instead of clicking Save, we must click the Save &…

Hi, Would it be possible to check if the button will still not show if the Sales Order Record is on Edit mode? Base on my testing, it should show up if the record is on edit mode. Kindly refer to the screenshots of my testing below. Hope this time it shows up ? Thank you, Joahnna

Hello @JoshPNW , Welcome back to the community! Thank you for posting your question here. Allow our gurus to review your concern and perform their initial investigation. Anyone who also have insights that may help, feel free to join this thread! Thank you, Joahnna

Hi @iecpradeep_14007, Would it be possible to let us know in what record the Item Ship Date field is showing? Is this a Standard or Custom Field? if it is a custom field, we would appreciate if you would send a screenshot of the record it is showing and the setup of the custom field. Thank you, Joahnna

Hi, Requesting for an update on the additional information needed ? Thank you, Joahnna

Hi, Good day. Would it be possible to click the Apply to Form button on both Custom Fields? Afterwards, look for the Standard/Custom Form you are using for the record and be sure that a checkmark is entered. You may refer to the screenshots below: Do the same for the Sales Order and other forms you want it to show. Click…

Hi @iecpradeep_14007, Hope you are having a great day! In order for us to use external font for our Advanced PDF/HTML Layout, we can follow the steps below. You may also check SuiteAnswers ID for reference. As for you question regarding how we can identify the font used in the advanced pdf layout? Open the Advanced PDF you…

Hi @Vernita , Hopefully you are having a great day today! I have checked into this one and it seems like it is not possible through basic customization. I have tried making a workflow for this but there is no option for it to hide. What I can suggest for you to do is to submit an Idea to our SuiteIdeas page. Apologies for…

Hi @User_KY3YD , I have checked this with a representative of the OpenAir and I was advised to ask you to file a case to the Support team so an OA support rep can assist and help investigate the concern you are currently having. Thank you for your understanding, Joahnna

Hello , Welcome to the community and thank you for being with us today! Kindly allow our gurus some time to check this for you. Anyone who also have insights that may help, feel free to join this thread! Thank you, Joahnna

Hello , Welcome to the community and thank you for being with us today. Kindly allow our gurus some time to check this for you. Anyone who also have insights that may help, feel free to join this thread! Thank you, Joahnna

Hi, Thank you for the quick response. You have mentioned that the case has been created from Email Capture. I would like to request for a screenshot regarding this as well just so that I am sure that I am understanding where the record it came from. Thank you for understanding, Joahnna

Hello , Thank you for being with us today and for posting your question here! Kindly allow us to check this for you. Anyone who also have insights that may help, feel free to join this thread! Thank you, Joahnna

Hi, I would also like to confirm, once the record has been saved, does the value doesn't show as well? I have tried replicating the workflow you have and it is working well on my end as soon as I save the Case record. Regards, Joahnna

Hi @Vernita , Good day! I want to confirm if I understood your concern correctly. You currently have a workflow that is applied to Case record. It should set the value of the field Case Issue with the value Returns upon either creating or editing the record. Also, is the Case Issue field the standard field? Would it be…