Hi @User_71JMZ . Apologies if I have not had the chance to reply back. I have checked into this one but I cannot replicate the problem you are having. I would like to suggest for you to create a case and assign it to our Support Team in order for them to check better on the concern you are having. Hope you understand,…

Hi @Anson F. , Good day! Would it be possible to send a screenshot of the Journal record and the pdf it is printing out and please make sure that the Memo is showing? Since you have mentioned that you have created a custom field, we would also like to request for you to send the details of the custom field. Kindly also add…

Hi Dallas! That is good to hear. Thank you for the compliment ❤? Unfortunately, it is better for you to file a case to the support team since this is a potential issue. It will be best for them to handle this since they have the tools to further investigate the problem you are currently having. Thank you for understanding,…

Hi Dallas, Apologies if I have not had the chance to reply back. I have checked into this one but I cannot replicate the problem you are having. I would like to suggest for you to create a case and assign it to our Support Team in order for them to check better on the concern you are having. Hope you understand, Joahnna

Hello @User_HM2RA , Glad to have you with us today. Thank you for creating another thread. ? Allow us to review your concern and perform their initial investigation. We will reach out again if we have updates on this. Thank you so much! ?

Hello @User_MB4TI , Glad to have you with us today. Thank you for creating another thread. ? Allow us to review your concern and perform their initial investigation. We will reach out again if we have updates on this. Thank you so much! ?

Hi, Good day. I have checked into this one and found out that this is possible but unfortunately, it will be needing a complicated customization and will not be able to use the basic one. You may discuss your technical requirements with your own in-house developers or with our Professional Services Team through your…

Hello @Grizzly_32209 , Welcome back to the community! Thank you for posting your question here. Allow our gurus to review your concern and perform their initial investigation. I Anyone who also have insights that may help, feel free to join this thread! Thank you, Joahnna

Hello , Welcome back to the community and for posting your question here! Kindly allow our gurus some time to check this for you. Anyone who also have insights that may help, feel free to join this thread! Thank you, Joahnna

Hi, Thank you for testing that out. On the results tab, kindly try to change the Applying Transaction : Amount to Amount only. Retain the Mainline = True and other filters on the Criteria tab. Applying Transaction: Amount will give you the amount of payment and not the invoice's. Thank you, Joahnna

Hi @Dirk Nieuwkamp , Good day! Would it be possible to send us a screenshot of the setup of the Multiple Select Custom Field on the Production as well as on the SandBox account? Navigate to Customization > Lists, Records, & Fields > Item Fields Click on the Custom Field Take a screenshot of all the setup (on production and…

Hello , Thank you for being with us today and for posting your question here! Kindly allow our gurus some time to check this for you. Anyone who also have insights that may help, feel free to join this thread! Thank you, Joahnna

Hi, Would it be possible to add the Mainline = True on the Criteria tab? Thank you, Joahnna ========================= If you find this reply to your question as helpful, others with the same question might find it helpful as well. By marking “Yes” on the “Did this answer your question?”, you’ll be able to aid the community…

Hi, Thank you for your quick response. i have checked and tested this and it seems like this is not yet possible through basic customization and also not yet possible on NetSuite's current features. i have also tried creating a workflow but it did not work as well. Here is the related enhancement for this. Enhancement…

Hello , Thank you for being with us today and for posting your question here! Kindly allow our gurus some time to check this for you. For now, would it be possible to send a screenshot of the record you are referring to? Anyone who also have insights that may help, feel free to join this thread! Thank you, Joahnna

Hi Dallas, Just to make sure, on the first screenshot that you have sent to Mich, the status of the Workflow is not Initiating. Would you mind if I would request to double check the status? After adding the Purchasing Manager role on the Approve State, Lock Record action, kindly double check if the status of the Workflow…

Hi @Dallas H , Thank you for the screenshots you have sent. We would highly appreciate it if you would send us a screenshot of the states and all the settings for us to be able to check further into this. Also, just to confirm, this is working well before and it only stopped working properly now. Please feel free to add…

Hi, Apologies for the inconvenience that this is bringing you. But this is the only way we can do on Basic Customization and like what you said, SuiteLet would be the other option. Hope you understand, Joahnna

Hi @ksage , I am not quite sure if I understood your concern correctly, but based on my understanding, what you want to do is to create a custom line field to add the est gross profit and est gross profit percent field and subtract/not include the markup items. Would it be possible to let us know where you will apply the…

Hi, I would like to follow up on the additional information requested. Thank you, Joahnna

Hi @Hormese Paul , Just to clarify, what you want to do is to add a Draft image on the PDF Layout of the Purchase Order and it should be as a background but it must be over the colored tables. Did I get it correctly? Please let me know if the image below is what you are referring to. I edited this on paint for now since I…

Hi @Hormese Paul , Good day. Upon checking it seems like using the Maximum Entries in Dropdowns for the Custom Field is not yet available in NetSuite and here is the related enhancement for this. • Enhancement # 223313 - Set up>Company>General Preferences> Maximum Entries in Dropdowns = Custom Field does not respect this…

Hi @jmack_admin , I would like to suggest for you to use the Voucher form to print the other values that you want. Since you have mentioned that you want to show the check on the middle. Also, you are correct regarding the part where you mentioned that it is more exposed than the check form. You may check the following…

Hi @User_6PTNW , Would it be possible to send a screenshot of the Custom Segment filtered by Subsidiary? Kindly also send a screenshot of the transaction record showing the Custom Segment. If incase you have additional information that you think might help us understand more the concern, we would appreciate it. Thank you,…

Hi @Vanessa Arevalo-Oracle , How are doing today? Hope you are fine ? I am a bit confused on your question. Based on my understanding, you want to print 10 labels on an item and 2 labels on the other. I am not quite sure if those labels are different per item. If it is not, our resolution for it is the following below:

Hello @User_2LQKP , Welcome to back NS Support Community and thank you for posting your concern here! For new members, we suggest that you visit the NetSuite Support Community - Frequently Asked Questions (FAQs) for more information regarding the community. You can also update your profile and set your preferred username…

Hello, Thank you for responding quickly. I have checked and tested into this and found out that this is not possible through basic customization or through simple Advanced PDF/HTML Template. I tested if it is possible to simply add a code on the Source Code but unfortunately, it will not give us the customization that we…

Hi @jmack_admin , Good day! Are you currently using an Advanced PDF/HTML Template or Basic PDF Template? Would it be possible to send a screenshot of the record and the Printed Layout in order for us to visualize and understand more the concern you have? Please remove any confidential information on the screenshots you'll…

Hi @Asher_123 , Good day. Based on my understanding, what you want to do is to create a Saved Search that will show the Invoice amount then apply it to the Custom Field and show the Custom Field on the Advanced PDF/HTML Template of the Invoice. Would it be possible to send a screenshot of the Invoice Record? You have also…

Hi @Claire.Arkell , Hope you are having a great day! Apologies but I am a bit confused with the concern. Based on my understanding, what you want to do is to add a custom field to the Debtor's Statement containing the hyperlinks that be directed to the PDF Document of the Statement record. Let me know if I understood it…